I ordered two items for my PC: a new graphics card and an Intel data processor, totaling over $600.
Found out I didn’t need either, and called Amazon to try and cancel the order. They refused, claiming quite rudely that they were already shipped and I’d have to return them myself if I wanted a refund. I had until February 13th to send them back. I did so on January 2nd. Plenty of time before the due date. Didn’t even take them out of the boxes.
Just got an email saying my refund will be given in in a few business days… for the $0.46 delivery fee. Nothing else.
Excuse me? What about the two items I didn’t want, don’t need, and sent back to you more than a month early? I’ve called and complained, but they don’t care. Apparently Amazon “isn’t responsible” for the items and thus don’t need to refund me for them. My questions about getting my money back are all danced around or flat out ignored as they repeat they aren’t responsible.
Amazon is a bunch of liars and thieves. I refuse to believe otherwise if they “aren’t responsible” for the products they deliver to people.
Claimed loss: Over $600 dollars
Desired outcome: I want my full refund of $600 for the entire order. It’s probably more if I calculate the exact price of both items, but that’s what I want back.
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