Goodyear
Reviews and Complaints

The same situation just occured for me also. I was traveling on interstate 90 August 16th and a rear tire blew out. It has damaged my truck and the rim is also damaged. I was traveling 75 mph (the posted limit). I have yet to contact Good Year or Walmart but will be starting that process today.

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A very informative discussion about goodyear credit card. here is complete info about payment options can made by Good Year Credit Card

I took my vehicle in for a 40, 000 mile service inquir, y and goodyear gave me a long invoice of things that needed to be repaired including; strut replacement on all four wheels, a wheel alignment, new wiper blades, a 3 unit transmission fluid exchange service, strut cushions on all four wheels, and a new air filter, for a grand total of $2, 408. After taking my 08 Camry (that I have only had 8 months) to Toyota, they found absolutely NOTHING on my car that needed to be replaced or fixed. I saved myself tons of money and Goodyear has lost my business! I feel like I was taken advantage of as a loyal customer and wouldn't refer them to anyone in the future. Make sure you get a second opinion before you service your vehicle there! BUYER BEWARE!

Paid our credit card bill in full (according to the balance due) and the fricken ###s charged accrued interested 4 days after the "paid in full" was applied- so by the time that charge was noticed a late fee was assessed! They are crooks. I have paid many CC off online - over many years, i.e., Lowes, ect & the balance is the balance; no accrued interest tacked on after the fact. Goodyear just lost a faithful customer - my family will find another business (one with morals) to maintain our vehichles & to purchase tires, etc for all 4 vehicles, our boat & camper. I will make sure that everyone I speak to about any vehicle services is more than clear about Goodyear's business practices; and yes, it is Goodyear's business practice as they choose who handles the credit card services & therefore they must agree with the practices of scaming people that is done by Citi Bank!

I applied for a goodyear credit card and waited for over a month to find out that not only had my credit card and bill been sent back to them but they did not make any other effort to call me about my payment being due. Now I sent to them many emails to ask them the reason why but they do not answer me. I am so mad for that...I do not know how to contact them...

I applied for a good year credit card for 5 weeks ago, but now I did nor receipted the card. Can your guys check something wrong with my address. My address: 3246 Nealon Dr, Falls Church, VA 22042. Also, maybe your guys can send me email (my email: vuviet02@yahoo.com). Thanks

I applied for a goodyear credit card back in 2006 bought four new 75r15 and didnt even last for [censor], they gave me ghostly late charges EVEN DOE I MADE MY PAYMENTS ON TIME, Cititbank "Should die of Gonaherria and rot in hell" lol

Hello there! I bought 4 new tires for my Honda Civic! I drive around 40, 000 miles per a year! The tires was rated for 80k miles. The tires made so much noise and handle like ### on in the rain, snow, and ice. Don't waste your money on GoodYear tires. P205/55R16BW AEAG H2 was the brand. Remember, its a 4cyl car so its almost impossible to burn rudder! Don't go to Wal-Mart to get tires at all! 2 hour wait to just rotate. They don't even check the pressure in the tires! Wasted money!

I moved to Ironwood, MI 2 yrs. ago, from Colorado Springs, CO. I went to replace my goodyear tires but to my disappointment, there was no goodyear dealership any where in our area. I had to settle for firestone tires...
Any comment.
Sincerely,
Barb Chiapuzio

been 2 months still wailing for credit card to pay my bill, need the 3 digits on back of credit card to pay on line, not a happy camper------

I brought my Santa Fe to Good year to repair a check engine light that continued to come on and off. I was told it needed extensive work besides the repair to the check engine light. I dealt with a gentleman named Kevin. The repair work was done and paid for in the amount of $1,943.94 and after two days the check engine light came back on. I was told it would cost another diagnostic fee if the problem was due to something else. When I picked up the car I was told if it comes back again to take it to Aamco because Good year could not repair the car. I was surprised that they wouldn't be able to repair the car and even gave me coupons for Aamoco. I also wonder why Good year would charge me for all this work on the car and then say take it to Aamco for more work. The light came back on and I took the car to a Hyundai dealer. They told me that most of the work that was done did not need to be done and it should have been under warranty anyway. I was told that the timing belt is what is causing the whole problem and Good year wasted my time and my money. I called to speak to Mike and when I told him what the dealer said he got abusive and hung up on me. Obviously, he will not deal with any complaints about his business practices. I feel that he should refund most of my money since he could not repair the car, did things that did not need to be done and would not talk to me at all on the phone. I have no other recourse since Mike is the owner and will not even consider talking about what was done to the car and what the dealer said. I also brought in another car I own to have the back window motor repaired before the trouble with the Santa Fe. I paid almost $350.00 for that and waited over a week for the repair. I now feel I paid too much for that repair and the repair done may not have even been needed.

I took my Fleet care into this Goodyear for shaking steering wheel, vehicle and oil change, all that was done was a oil change. They had bad customer service, owner was arguing and cussing my boyfriend and refused to check tires and said, " they have good tread, fix them yourself if you think there is a problem". What is that? As a consumer I wouldnt ever recommend this place. Think before you go to this JANK place.

This is same crap that just happened to me. I buy online at Goodyear.com where I see the rebate. They send me to a dealer across town for installation stating I HAD TO GO THERE TO QUALIFY FOR REBATE. I then am sent an email denying me the rebate because I bought the tires from an not goodyear authorized dealer? What? I am reporting to State Attorney General and BBB. They sent me this denial notice on a sunday morning!

I went to Sears website and got the full price of a set of tires with all the options inculed witch was $583.00. I ended up paying $692.21. A differance of $109.21. I think this is false advertizing. If not then they should send me the differance. What you think.

What were the extra charges for?

Seriously? The tires and sensor system were replaced less than two weeks later jack hole? The complaint is the obvious incompetent service I recieved BUT why is the "owner" telling my boyfriend, "if you think theres something wrong with the tires fix them yourself", arguing and cussing? The dealership wrote a form STATING and let me quote this for ya, " the tires are in bad shape with needing replacement, and new sensor system, its out of alignment, unsafe to drive". WOW! AGAIN, dont use this business-they SUCK and obviously no customer service. Complaints have been filed related to this buisness. SUCK ON!

After inspecting the tires we informed Enterprise fleet service with a tread depth of 8/32 (new ones have 10/32) and no irregular condition, they did not want to approve tires. WE DO NOT MAKE THAT DECISION! We cannot install tires without authorization from fleet. You did not like that decision and took it out on us and continued to argue with us when we did not/do not have the authority to put them on.

Here is a class action lawsuit for these fraudulent tire rebates: http://chimicles.com/case/tire-rebate-fraud

I find it absolutely hilarious when people claim fraud for rebates. I don't understand why its so hard for you to understand how to get the rebate you deserve...step one: fill out the paperwork, step two: attach receipt, step three: mail it in before the postmark date. Companies give you a MONTH to send in your information so if you get denied or don't receive your rebate due to the postmark its your own dumb fault. Also, the products that qualify for the rebate, and when they need to be purchased are listed right on the paperwork, so there is no reason why you shouldn't be able to understand it. If you fill out the rebate form correctly and send it in on time the company will sent you your money. Also the companies have to set a date to close the rebates so if you don't call the company and let them know you haven't received your rebate within a certain time and they cant reissue it to you, maybe you shouldn't have waited to long to do something about it. I mean come on, you have SIX months to use the gift card, SIX MONTHS, I know when I get a check or gift card that bad boy is spent within a week. So how about taking a little responsibility for your own actions and quit thinking every business is out to get poor little old you.

I also went into Goodyear on July 27, 2008 for a "service engine soon" repair on my 2002 Saturn SL . I made an appointment for 9:00am and since I have been going to this particular dealer for over 2 years, was very confident they would find the problem. I called at 12:30pm to find out the status of my repairs. I was informed that they had not even looked at it yet. Called again at 2:30pm and was told by Tim that they were still looking at it and was quickly hung up on. At about 3:30pm I finally got a call stating that they had done a diagnostic test and determined that there was a system leak, but they would have to have the car brought in again on July 28 for another diagnostic test to locate the proper faulty component. Told them to take the car off the rack and would come and pick it up. When I arrived the mechanic (Clifford) told me they would have to pull the gas tank, the tires, etc. to find out which side the leak was coming from. They were sorry for the inconvenience for making me wait so long, charged me the $95 dollar fee for the test and sent me on my way. I feel quite fortunate that they did make me wait so long, because if they would have taken my car on time, I might have done exactly what you did...paid the money for repairs that I do not feel they were capable of doing. I informed Tim and Clifford that I had always been treated fairly and there was no excuse for their attitude and they had lost me as a customer. They didn't seem to mind...I quess Goodyear doesn't need the business!

I noticed the exact same thing. I thought the road was bad. I noticed it at idle speeds in many different locations.

People need to take responsibility for their own actions or lack of. A failure to follow manufactures vehicle maintenance schedule will result in poor tire wear. Read your owners manual for the vehicle and educate yourself regarding monthly tire inspections, air pressure checks, and proper intervals for tire rotation.

After being desperate enough to have to open a charge, I occured late rates and over the top interest rates because of paying on line. I would not have been late as I am an informed consumer and know that they tack on the high rates of late charges and over the top interest rates if you are. For some reason they didn't get my payment on line and now I am stuck paying the high rates. Something needs to be done about this practice. Thank you for your consideration

This was before Christmas. I had a flat and took it to the Goodyear location in Plano, texas where I purchased it. I went in early in the morning and was told it would not be ready until noon. I said I have to go to work and they said leave it here and we will call you when it is ready. No one called me all day. around 5:30 p.m. I called them and could not get anyone. So I drove over there it was a good hours drive from my job. I had not too long before that purchase 4 new tires from them, this was one of them. So when I got there I asked for my tire and the guy looked like he could not find it. He went in the back and then came back and told me, that I would have to buy a new one for 68.dollars because it was not repairable and it was over the miles it was covered for. Well then I started crying what could I do? I was only a woman who knew nothing but what they were telling me. If they had called me earlier, they would have saved me a trip and I could have bought a tire elsewhere cheaper on my lunch hour. I was very distraught, because I have to work everyday and don't have time to go shopping for tires in the middle of the night and driving forever on long lollways with an emergency tire. I was very stressed. it seemed to me they could have called me or made a better deal than that. I wrote their corporate office and was told that they had forwarded my complaint back to the place I was complaining about and that they were going to contact me about it. Of course they never did. I just feel frustrated dealing with a company that doesn't care about women, just takes their money and then ignores them. I will never buy from them again.

yes im retierd from goodyear and i bought goodyear tires all my life this my second set of same brand goodyearp225 60 16assurance aqwatread i have at least 35to 40000 left on tread if you can helph me would be nice here is my phone no. [protected] and adddress now 3067hollybrrk dr myrtle beach sc 29579 im losing air in them now ronald haught thankyou

I was urged to apply for credit by the local Goodyear store, but was turned down. My credit score is 629, which is rated "average". They listed several reasons why my application was turned down, every one of which is reflected in my credit score. I am in the process of repairing my credit after it was wrecked by a medical emergency which required surgery and 2 months in a hospital, yet I have gotten it back up to 629, which they mentioned in the letter. I find it VERY difficult to believe that they do not extend credit unless your credit score is HIGHER than "average", so I have to wonder what the REAL reason was...now I will have an inquiry on my credit report, and credit denied. My advice to ANYONE who is considering applying for credit from them to RUN...do NOT WALK...to the nearest exit!

Ok, just a few minutes ago my friend came for some advice because she is getting billed for more than 1900 dollars and guess whaaaat? she never did such a purchase, I am in the process of getting information together, details about the purchase, identifying who did the transaction, who installed the tires and no information is available nor in the system funny uh? so I have some suggestions from a broker and an attorney and I will help my friend to go to the bottom of this fraud. I encourage you to do the same and stop this (civil litigation/criminal prosecution)

I think GOODYEAR CREDIT PLAN is a total ripoff. Their billing system for the first three months is a joke. There were no due dates on these statements so they tacked on late fee for each month. I had to spend time on the phone to get it all straightened out. One rep was nasty so I hung up and called back to speack with a more responsive individual. My most recent bill has a late charge on it because they posted it one (1) day after the due date. Have they not heard of a grace period? I mailed it in time for them to post it on time. It amazes me that they can get away with this behavior.

it took 3 months to get my first bill. i had to pay late charges and interest on those 3 months when i signed up for one year interest free.
i will never deal with goodyear credit again

I just cancelled my Goodyear credit account after they lied about the no payments for 6 months option and I ended up losing over 100 points on my credit score because of it. I tried to discuss the issue with one of their managers but her response was that it wasn't a bank error so they can't do anything about it. They have lost my business and any shops that try to peddle their lies will not get my business either.

I am a tire technician for ta and every time I need to use the smart tech app i it makes my job much harder I don't see a reason for the app I don't need one for Bridgestone it deletes the pictures and most the time doesn't work its overly complex 3/4 road calls it will not end so I need to call the support line

My first experience itself is like hell.
I ordered 4 tires under mail/rebate offer, their customer representative confirmed me i can file rebate of $75 after tire installation.

Now customer representative are saying those tires are not eligible for rebate and we cant do anything about it.

Shame on your services.

[protected]

I can go either way.. I'll post good if good and bad if bad...

I took my car to Goodyear Master service center on Salem and Otterbein in Dayton Ohio to have a tire replaced.

They pulled my car in the garage and told me to wait in the waiting room. I did.. Then I realized I had left my purse in my car and walked in the garage to get it out of my car.
When the manager "Darrel" seen me in the garage he literally man handled me by the arm, and drug me back to the lobby. I was livid!

I told him give me my F'ing keys and I am leaving! He did not want to listen to anything I had to say... I left and will never be back.