JustAnswer review: Clogged kitchen sink 244

My husband asked a question on Just Answer and was charged $5. We have online banking and I saw a $46 charge. They informed me that it was because he signed up for a membership after the free trial and refuse to give a refund. I see other complaints about the company too. They need to be shut down permanently and I still want the $46 refunded.

Completely ignored my requests to process a refund. Automatically created two accounts and charged me twice and stupidly admitted it in an email and then refused to process any sort of refund. I would not recommend them at all. Worst customer service team I have ever experienced. A very very angry customer based in the UK!

Hi, I am being charged for This service monthly I have used once..I hv never authorised for a monthly service .please help with unsubscribing on this service

I was charged 44 euros from my debit card and ive never authorised that, i have no subscription and i want my money back.I will press charges for fraude.

Total scam can't cancel membership ! Do not use this it's a total scan and customer service always down !

These people are complete con artists. Same thing happened to me. They have subscribed me to pay monthly and I did not opt into this. They posed as adobe and when I asked my question they said I must be $1 and will get it back straight away, and now they have locked me in with no way to cancel. These crooks should be in jail.

Have a trial membership through 11/30/2019. Attempts today 11/27/2019 to get through to use the service for another question is met with the invitation to again secure a $1 trial membership and join for $49 per month. Is the trial membership not valid? Scam?

I want to cancel my membership, but cannot do it without asking to pay more.

My subscription was supposed to be canceled and I was still charged and i would like my subscription canceled and a full refund back please and thank you . I think it is very unfair that i canceled my subscription and then you guys still charged me $29.00 which is now making me short on my rent money.

I did not subscribe or volunteered for this service now they are billing me $34 membership fee plus $10 for charges I don't even know what is. I think I need a total refund for all charges I agreed to pay for 50 for one phone call and one answer from mechanic nothing else nothing more

I signed in to get an answer to a legal question and was satisfied with the service but I did not anticipate or want continued billing to my credit card. Please remove my name from your files.
Thank You
John Eaton
Vernon, B.C.

I would like to cancel my JuatAnswer account.

You have taken money from my account when I stupidly gave you my bank details when you scammed me!
I would like to cancel my account which I DID NOT ASK for!

I have been trying to now cancel my member ship after over £200 has been taken from my bank account! After two emails with no response and no actually place on your website to cancel which it claims I am becoming increasingly worried! Can someone please cancel this! Niall Bain!

who gave you thieves permisson to uplift money from my bank account

i Have been fraud by a compagnie called Justanswer that cost me over 66 dollars that i did not accept. please send me back my money. Thank you.

Please cancel membership and refund $66.00 I have not asked a question
D0 not charge me any other fees. To my knowledge I dud not agree to haveig you charge me in this way

Cancel any membership I have with you and refund my $66.00.

I got charged for no service recieved Why ? It was uppose to be $ 5.00 Instead I recived a bil for $66.00 I am disputing with the fraud squad

Fraudulantly accessed my bank account-stole money from my account...

Hi, my name is Vienna and I am interested in knowing why a sum of $66 was withdrawn from the account of my son (Mico Spanner) . I am not aware of him ever contacting anyone for any reason, due to the fact that the man is on medication for Mental Illness and has problems dealing with things himself as it is.

My Barclaycard statement received this morning shows two payments £5 for trial and £25 for membership. These are totally unauthorised payments and I want them removed immediately. What is the best way of enforcing removal of these charges immediately?

Michael J Jones

TO whom it may concern,

I call roku to ask about add a chnnel to my roku channels, but i found out that it was just answer after they charge my account for one dollar and because i did not cancel my account they charge me $46.00 for a one month which i never authorised. I call just answer and ask them to refund my money but they refuse to do so.

Haven't been on site since July 2019 and on Dec 26th 2019 money was taken out of my account. Spoke to Asst. State's attorney and have saved the last 120 days history on all devices in my household. Gonna need my $34 returned. It says it needs more description...nothing more to say...

When I first registered I was charged $5, after a month which is today 27th December 2019 I am being charged $46 for no reason, please I want my money back

The "expert" sent me photos that I had already seen from internet. A waste of money. Tried to get my money back ($18) and I still waiting for it.
My e-mail is manuel_a_manzano@hotmail.com

In trying to get long in into my email but I got pass my email part but the pop3 server and the smpt server every thing went through all right except the pop3 server and the smpt server

I'v tried this website for 5$ and i've been trying to check if you're gunna charge me monthly. Thank you

Mem no.

[protected]

124 xcd taken from my bank account 20/12/2019.

Please make immedate arrngements to refund thee monies to my account.

If I ask for help (and my grandaughter only did once to my knowledge) payment made at the time.

[protected] [protected]

G. Guest.

Taking $44 monthly for last three months illegali for the question, which was answered to my satisfaction. However, they signed me up for an unlimited subscription in which there taking money from my credit credit card on a monthly basis. I did not approve this.I want my $132 back in my bank please i did not authorize the money to be taken monthly

Please cancel my order of [protected].. I no longer want to do business with you guys. Be certain that I only get charged the $5. Fee
As thats all I agreed to.. I don't want to see any other charges pop up on my visa.. Photo copies are being made of this complaint!

David craig on justanswer
Sun, jan 12, 5:20 pm (3 days ago)
Order id: [protected]-50

Good Morning,
Please cancel my subscription. and stop taking $49 a month from my credit card immediately. I didn't even end up talking to anyone to solve my problem and I don't want a subscription. My bank will stop payments from here on. I am sorry to say that this appears to be a scam.
Regards, Simon Visser

My account was charged for a service that I never gave anyone permission to!
I am extremely upset and would like this corrected immediately!
This is ludicrous and I want to know how you have my bank information!
I want a response ASAP before I escalate it higher.
I know my rights and scams on the internet!

Shannon Jones
[protected]

I was charged $60.00 but I never checked the I agree box and didn't even use the sight so what did I pay for? I called to try to clear this up but to no avail, the person was rude and would not give me a refund even after I told her I did not check the I agree box. I will let the BBB know and also Yelp

On Jan 15 I tried "Just Answer" and was charged .10, .50, .10, .10, .10, .10
Then on Jan 21 I was charged $46.00 ; I canceled my account but was told they would not refund the $46.00. I asked to speek to a supervisor and was told one would contact me in one hour. I chated with Pearl Wilson but that didn't help my problem.

keep billing my accout for nno reasons

I want to cancel my membership

I have been charged £30 for a membership that was not required. I asked about a problem but you failed to answer successfully
I was under the impression that this was a trial
J B Murgatroyd

I asked for some simple advice from the Vet. They responded and asked for a payment, which I paid.
I now see on my bank statement that they have taken £25 for 'Membership'.
I did not agree to any Membership at any time.

I request a refund for this charge.
Please contact by email below and confirm.

Annabel Lavers
email: alavers@live.co.uk

#[protected]
I need my Subscription/Membership to JUST ANSWER cancelled immediately
I did not agree to an ongoing $86 per month charge from this company
I need this cancelled immediately
nelson22@live.com.au

I have sent an email trying to cancel this subscription, however I continue to have debits taken off my account.