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Mavis Discount Tire Customer Service Phone, Email, Contacts

Mavis Discount Tire
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1.1 7 Reviews 629 Complaints
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Mavis Discount Tire Complaints 629

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K
8:32 am EDT
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Shame on Mavis Discount Tire. It is 2019 and to charge women more for THE EXACT SAME THING is discrimination. Attached are 2 invoice for the exact same thing. The only difference is 1 was take in by my boyfriend and the other by me. i think it is shamefule that you would charge me more. Had my boyfriend not taken in my car for the exact same thing I would have never known.

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A
10:16 am EDT
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Mavis Discount Tire and complaining about a simple brake job that was done to my car

I came to Mavis discount tires in Rahway New Jersey with my acura RDX to get the brakes done as soon as I left I had to return the car back within the next 3 days because the technician enough something loose and my car was Shaking really bad and making noise after that everything seem to be OK. until today may 18th 2019 I want to remove the tires in the logs are stripped one actually broke off . Now I'm here there telling me I have to wait instead of making this priority because you guys *screwed up* not me and now my whole day is screwed which I had plans for today

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C
1:17 pm EDT
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On Mother's Day, I had the unfortunate experience of encountering Tyrone at the above mentioned site. It appears to be a given that when people enter Mavis with a tire problem, they're usually experiencing some level of stress and expect to be treated kindly, not to add to their current stress level. Your employee, Tyrone was oppositional, uncooperative and...

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A
9:50 am EDT

Mavis Discount Tire put old tires on my car, and tire flies off. they are refusing to pay for body damage on car

Bought two new tires from . Mavis in semmes al, left tire flew off while diving, yowed to mavis, they were vwry apologetic, and assured me they would handle everything, when regional manager Andrew got involved, he decided it wasnr yhere fault, he said tapws reviewed shiwed they put on my NEW TIRES correctly, when i got my car back, it had two bald tires on my car, noone can tell me why or how theses old tires got on my car, this is totally unacceptable, my car still has body damaged, and i have been given no explanation how this happened.
Thank you, Angelia Jordan [protected]

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Update by Angelia Jordan
May 09, 2019 9:53 am EDT

Pics of tires they out on my car

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11:35 pm EDT
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Tires installed on 4-6-2019! Waited three and a half hours for installation! My son checked tires and the wrong tires were put on and also on the wrong sides! Told to come back on 4-8-2019 and they would make things right and give a free oil change! This time there two and half hours. They up graded tires they said because of trouble. My son noticed today...

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N
11:07 am EDT

Mavis Discount Tire tires/ rude, false information etc, etc,

We went to Mavis April 24th to replace 2 tires from potholes which were insured. They weren't able to get the tires for several days. When we asked the manager why he informed us that we had bought [censored] TIRES. These being the same tires we bought there for years on the recommendation of the previous manager. When we finally were able to pick up the car the same manager who told us they had been selling us [censored] tires for years informed us that he put one of the same tires back on our car with the other one being different and more exspensive. He never asked us if that was what we wanted. So now we have 3 [censored] tires on our car, in the managers words. One totally different tire that he put on without our approval and more exspensive. And to top all this off he wasn't insuring our tires anymore. This is how you treat one of your best customers for over 10 years? The Long Beach New York shop is totally unprofessional, rude and a ripoff

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T
11:16 am EDT

Mavis Discount Tire diagnosed my brakes

I brought my vehicle to Mavis tires on State Street in Schenectady New York because there was a squealing sound in my right front tire. got a call back from the manager told me that I need a new brakes new calipers and new rotors it would cost somewhere around $800. I needed to get a second opinion so I brought it to my son's mechanic he told me there was absolutely positively nothing wrong with any of my brakes pads calipers or rotors. He said they 100% tried to screw you. I will no longer retaking my vehicle to Mavis and I will post this on my websites throughout the area.

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9:55 am EDT
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Jennifer, was very rude with me when I did not want to purchase for tires. Jason quote me a price of $250 for the two tires that I wanted on April 23 2019. Jennifer quote me a price for the same tires $295. This happened the next a April 24, 2019. She behavior is on Unexpectedly. I told her thank you and left the location. I ended up a different tire company with better service.

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S
9:20 pm EDT

Mavis Discount Tire sale price / yokohama ascend gt

Mavis discount tire - false advertising

On 4/16/19 I search for tire for my car online. I was looking for a set of 215/55/16 tire size.
I dicided on a set of yokohama ascend gt
The on line price was $110.99 with a rebate offer four 4 tire purchase. I proceeded on to make my appointment online for the patchogue store.
I went to my appointment on sat 4/20/19 and the service man stated the tire price was $129.99 per/tire. I quessed the price defferent and was told, $110.99 was a web purchase price, buy not store price?
I made the appointment online, and on my receipt states processed by web. If it was processed by web then it should be the web price of $110.99 per/tire.

Cust. P.O. - # src:[protected]
Invoice number - 698613

This is false advertising.

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P
3:20 pm EDT
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My local Mavis does not appear at the top of the list when I enter zip code 30024. It is listed 4th. When I select the correct location and select schedule an appointment, then select service and proceed, it defaults to the Johns Creek location. I feel this is something that should be fixed in the website navigation. I inadvertently made the appt at the...

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J
8:41 am EDT
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Every time i have made an appointment on line and then called to confirm there is always an issue. I dropped my truck off this morning to have new tires put on and when i arrived i immediately received a rude attitude from the manager Tom. He stated my appointment was scheduled for tomorrow when i had an email conformation for today 4/9/19. He then gave me...

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12:34 pm EDT
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06 April 2019 Pamela Sharp Return Refund I called Mavis on 06 April and spoke to a rep by the name of Patrick who was nice and answered all my questions. I stated my problem (nail in one of my tire). He quoted me two repair prices. I let him know that I was unable to bring the car myself and my daughter would bring it in. He took my name and contact...

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N
9:21 pm EDT

Mavis Discount Tire wheel damage during install and other

This is the second time I've gone to mavis and been disappointed! The first time last yr I went i ordered a set of 35" mud tires that were supposed to be installed at mavis however it took hours to complete due to the fact nobody told us they couldn't remove the rear wheels when they discovered the issue After watching the young kid struggle and toss stuff around the entire process! We ended up driving home with 2 new tires installed and 2 old ones still on, we ended removing the rear tires ourselves, I was shocked that a tire shop couldn't figure it out but my husband with little tools managed! I Wanted to give mavis a second chance we returned this year for an understandably large 37" tire the tires were what we wanted however we were not informed that these wouldn't fit properly on the tire machine when they offered to mount and balance them, we were informed balancing may be an issue once we arrived to have it done we said that wasn't an issue we would have to go else where to have it done... After putting our tire on the machine and getting half a turn onto the rim something went pop swung and damaged the coating on a $260 rim straight out of the box! We were told everything was included and was $999.96 total for tires install and balance, I was expecting total to be total! They did not include the extra costs and they said they took off the balancing and install price but did not give anything back for a brand new damaged rim... We tried to be plesant and not argue as a man in the shop said "I'm sure that's coming out of my paycheck!, my husband became upset and didn't want to make a scene with other people waiting, nobody offered us anything for the damage and we just wanted to leave at this point. We still left paying over $1000 for just tires, when we were told it was 999.96 total no mention of any extra cost, with the tires on the bed of the truck and a scratched up rim! Very disappointed and honestly if you can't mount or balance a large tire dont offer too! It would have saved us a lot of time and headache we thought ordering and installing at the same place made sense it proved wrong once again! We ended up going to a local garage and they had 0 issues installing these tires with what appeared to be lower quality gear... I just thought mavis would have offered somthing! We would have had something decent to say however both experiences left us dissapointed.

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M
3:25 pm EST
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Mavis Discount Tire new tires and price... unethical and I want a refund for the overcharge.

I purchased two new tires for our dodge ram truck at this brick location. After having them put on our bill came to approximately 540.00. Yesterday I again took our dodge ram truck for 2 more new tires to a different mavis location. This time to the location on route 37 in toms river, which was such a more pleasant experience. Aside from the better atmosphere, this location only charged me 330.00 for two new tires and putting them on. I was overcharged by 200.00 at the brick location. I want the overcharge refunded. I will never return to that location and will deter people from going to that one. I also applaud your toms river location for being a better business.

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3:54 pm EST
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I called and spoke with a gentleman at the Lincolnton, NC Mavis Discount Tire and he said around 2:00 for two tires. My daughter, who is 17, arrived there around 1:45 for that appt. She is still there waiting and the car has not even been started yet. When I called, I was told at least 30 more minutes before it would be taken in and another 30 minute...

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9:22 am EST
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My name is Paula J. Bridges and last Thursday, 1/17/2019 at approximately 6:05 p.m. Eastern Time I left the Kauffman Tire Store Wade Green. Once I reached my destination which was about 1/2 mile from store, I wasn't able to open my driver door from the inside handle. I immediately called the store and Reggie, Store Manager answered telephone. I told him I...

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8:35 am EST
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Yesterday, 01/22/2019 I called Mavis Discount Tire at 10123 Park Rd, Charlotte, NC 28210 and received Brian on the line. I ask Brian does Mavis do Radiator flush and Brian said yes and the cost is $99.00 after I let him know the make, year, and model of my vehicle. I then proceeded to ask Brian are they able to fill the new radiator fluid halfway instead of...

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11:08 am EST
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Mavis Discount Tire appointment.

I set up an appointment on line select my tire and show up on time. I request to wait for the service.
I come in and it turns out there is no appointment scheduling priority. I am on line behind every one that showed up ahead of me. Had I known this- I would have made alternate plans to get dropped off or better yet- home elsewhere.
Although it is before a storm- what's the purpose of online appt making.

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Theresa M Heil
US
Feb 09, 2019 6:22 pm EST

The assistant manager at the Union Rd store in Cheektowaga NY should not be dealing with the public. Rude, cocky, snippy and sarcastic. I didn't even have a full conversation with him while he snapped at me and furthermore I was with a friend who had an appointment at same time and he was very cocky and sarcastic with her. Never again and so bad that I normally don't say anything but felt this was totally out of line and extremely rude. He went as far as to state he was very good at his job. .
No I beg to differ!
Done with Mavis !
T

T
T
Theresa M Heil
US
Feb 09, 2019 6:12 pm EST

I had same happen with a scheduled appointment for an inspection at the Union Rd store in Cheektowaga NY. Also very snippy Danny who stated he has no control over what the company does. Been going to Mavis for years. I am done totally turned off and disgusted.
T in Buffalo NY

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R
3:15 pm EST

Mavis Discount Tire oil change

I went in for an oil change and they told me I needed new lugs on my newly installed tires. they said that they are worn out and I asked why was I not told when the new tires were installed 3 months ago and when I got a flat 1 month ago. I kept the old lugs and the Ford dealer told me they are perfectly fine. I paid for service not needed and received bad customer service and parts that are below standard.

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J
10:46 am EST

Mavis Discount Tire charged for wheel alignment I did not ask for

purchased 4 new tires and asked to be balanced and mounted they charged me for wheel alignment I did not ask for Is this usual practice of Mavis tire to charge people for services they did not ask for Have never had a problem. I contacted customer service and local mavis dealer no response this constitutes theft of services I would like a full refund plus taxes charged. I have done a lot of business with local dealer nevr hadan issue!

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1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account to proceed. If you do not have an account, please register by providing the required information in the sign-up form.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you've encountered with Mavis Discount Tire. Make it specific and clear, such as "Incorrect Tire Installation at Mavis Discount Tire" or "Overcharged for Wheel Alignment at Mavis Discount Tire."

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Mavis Discount Tire. Mention key areas such as customer service, quality of products, pricing, service timeliness, and any other specific issues you faced. Include details of any transactions, such as dates, amounts, and services or products involved. Clearly describe the nature of the problem, the steps you took to resolve it, including any communication with Mavis Discount Tire, and the company's response or lack thereof. Explain how this issue has personally affected you, whether it's through time lost, safety concerns, or financial impact.

5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, emails, or photos. Be cautious not to include sensitive personal information that could compromise your privacy.

6. Filing optional fields: Use the 'Claimed Loss' field to quantify any financial losses you've incurred due to the issue. In the 'Desired Outcome' field, articulate what resolution you are seeking from Mavis Discount Tire, whether it's a refund, service redo, apology, or any other form of redress.

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Overview of Mavis Discount Tire complaint handling

Mavis Discount Tire reviews first appeared on Complaints Board on Jul 18, 2008. The latest review Couldn't perform service but charged me anyway; damaged vehicle; was posted on Oct 25, 2024. The latest complaint Tire Alignment was resolved on Apr 08, 2023. Mavis Discount Tire has an average consumer rating of 1 stars from 636 reviews. Mavis Discount Tire has resolved 15 complaints.
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  1. Mavis Discount Tire Contacts

  2. Mavis Discount Tire phone numbers
    +1 (800) 757-4291
    +1 (800) 757-4291
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    Customer Service
    +1 (877) 684-7365
    +1 (877) 684-7365
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  3. Mavis Discount Tire emails
  4. Mavis Discount Tire address
    358 Saw Mill River Rd Ste 1, Millwood, New Jersey, 10546, United States
  5. Mavis Discount Tire social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 28, 2024
Mavis Discount Tire Category
Mavis Discount Tire is ranked 54 among 493 companies in the Auto Parts and Repair Stores category

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