Amazon
Reviews and Complaints

I sent in a older kindle for the trade in service. It worked fine, turned on and off, held a charge, etc...when Amazon received it they said it didn't power up or hold a charge and took money off my debit card with no notice or email saying that they were going to do it. Called customer service and the guy said he didn't see it on his end when I was looking at the order details when I was talking to him and basically said he couldn't help and that I wad lying when the money has already been taken off my debit card. Have no recourse and I wouldn't have sent in a trade in that didn't work in the first place but its ok for Amazon to call me a liar when they have no problem ripping me off. Can't even contact anyone to complain to. Just because I didn't fully charge it before I sent it doesn't mean it didn't work..Amazon did me wrong!

¹Today amazon driver backed in our driveway to turn around after delivering our package and spun gravel out of our driveway when leaving. NOT happy with that. Doug Moffit 500 25th street NW Massillon ohio. July6,2022

I dropped off at a parcel locker at rite aid. I put a label on it and placed it in the parcel locker myself. I had never been there before so I asked an associate at the counter and she pointed me to the back where the lockers were. I scanned the label, the locker popped open, I placed the package inside and closed the door but did not get an email confirmation like I have in the past when using hub lockers. They won’t refund me the money.

I open my bank account on the 23 of June 2022 and there was a charge of 139.00 for Amazon Prime. I cancelled membership and then called to make sure it was cancelled and I would be refunded my 139.00. The 24th of June another 139.00 was charged to my account now we are at a total of 278.00. I have called everyday since June 23 only to be told they refunded my account. I e-mailed my bank statement to cust. [protected]@amazon.com to show the amount was taken out twice. I still am not seeing my 278.00. I am very disappointed in their handling of this matter. I want and need that money back ASAP.

Margorie Roper

Tulsa OK

Dear Sir/Madam:

My name is Tony Bobet I resided at 1710 Seward Avenue, Bronx, New York City 10473. I am filling an complaint to Amazon.com/seller JLrs Treasure LLC. My main reason of this complaint is the seller is not going to give me the tracking number. I am very pissed off and Amazon.com is not doing they job.

Here is the following:

Name of the Jlrs Treasure LLc

Name the Items: Smith Corona SL 80 Electric SA

Price of the item: $136.25

Order number: [protected]

Date of order; June 28, 2022

I am a long time Amazon Prime customer. I recently deposited $950 to my gift card account using a debit card I purchased online. Amazon refused the deposit 3 times before finally allowing it. I purchased a number of items from Amazon over the following weeks leaving $600+ odd dollars as the balance. My last order was a box of screws which I received an email confirming the order. Then only minutes later a second email from Amazon said they had closed my account for suspicious activity saying someone had used my cell phone and password to make fraudulent transactions. When I tried to login to my account I was denied. I tried to change my password and was denied. The onscreen message said to contact customer service. Over the next 5 days I talked to Amazon customer service every day telling them exactly what had happened and that no one had access to my account or my phone but me. The only orders customer service acknowledged through my account were my own. Each time they said they would send the report to an account specialist who would contact me within 24 hours. No one ever contacted me. I talked to multiple supervisors who said they had no direct access to the account specialist department. Finally, on the 5th call I was told they would not reactivate my account. I had to create a new account in order to restore service. When I followed CS instructions and registered a new account my gift card balance was zero. I demanded to speak to a supervisor again who told me to respond to the original email explaining what happened and telling the account specialist department to refund or restore my gift card balance. She said they would respond within 24 hours. I did so and included the debit card account number I used to originally deposit the $950 to my gift card balance. The next day I received a new email identical to the first one saying they had cancelled my account for suspicious activity. No response at all to my request for the return of my $600+ balance. In fact my new, 2nd account is still active and I had to pay for a new prime membership. I ordered groceries which the order was confirmed by email and I'm waiting for it to arrive. Amazon has stolen my $600+ dollars and will not respond to my claim.

Since I couldn't find a feedback link. This is where I will post it.

Issue: "I have grown so tired of having to research for American made or American friendly (EU, JPN, AUS, etc.) brands when selecting a product on the website. I find a product and don't know where the company is from or where it was made? So I have to look up the company name on a separate search and see where they are based."

I'll pay a little more for an American product, but what I think would help is to have a flag of the country it is from or where it was made on the page that shows the product details. No research, just click "Purchase Item" and BAM, I'm on my way. Thanks

I found I have a charge on my bank card from Amazon marketplace and there is no transaction record to connect it to because I have made no such purchase. I've done a small amount of research before ending up here and the name BILL WAUS, comes up multiple times over with similar stories. This occured on June 22, 2022 for a grand total of $16.54 which had an impact on my account in a negative way.

I submitted an account cancellation request several days ago and have not received any confirmation. My account was compromised three times in the last 60 days. I have experienced no identidy theft issues of any kind with any other vendor, just Amazon. I want to avoid filing the two lawsuits I am preparing and will be filing them in K--g County while I am there next week . I have been trying to escalate for the past two days and all I get are the typical scripted responses from both humans and bots. After all i came across Amazon Helpdesk and resolved my pending cancellation request

Whilst temporarily living in Florida in January 2022, I placed four orders through Amazon.com which were delivered to a Florida address.

Upon return to the UK in March, having returned the all four items I requested a refund.

However after numerous communications which accumulated with the promise of a postal refund I am still awaiting this refund, three months later. Amazon have confirmed receipt of all four item.

They are now refusing to respond to my communications and I am not sure where to turn next.

The driver was rude and disrepectful and "eye balled"me with rudeness. I would like his supervisor to talk to him about how he talks to people he delivers to.

I do not have a smart phone therefore I cannot TAP LINK> How am I spouse to place a order. I called CUSTOMER SERVICE AT LEAST TWICE TO NO AyVAIL.K aLL THEY WILL TELL ME IS THERE NOTHING THEY CAN Do.You have missed more than$100 worth or orders since you put the new procedure in place. I appears you do not want my business. Thanks alot.

06/18 I called customer service to enquire as to the whereabouts of an item expected to arrive 3 days prior. The item was a given to a 3rd party delivery service who's tracking is only showing “on hold”. The rep I spoke with was as receptive as a machine telling me the item was due on the 20th. I asked to speak with a supervisor who proceeded to directly insult me. Soooo not impressed. This will not be the last Amazon hears of this situation!

I've called Amazon Customer Service Free Helpline at least 30x in the past 9-12 mos. I just called again today, Saturday, June 4th about the same issue... delivery trash being left by Amazon Deliveries. They have not beendelivering packages to the designated LEGAL address, which includes a unit number in our private community of 30 condo units. Amazon Deliveries drag in these large plastic square bags filled with packages, and dump them at the front gate, and leave. They expect the homeowners to come out and find their package. And the big, yellow Amazon plastic bags, are then left strewn about in our private community. One of the homeowners is left to clean them off the premises and take them out to the street. I have called Amazon Customer Service time and time again about this issue. They say it wont' happen again and they'll contact Logistics and let them know. Apparently, Amazon out sources their deliveries now. They are not in control of how the deliveries are made. Some other company now handles all deliveries, whom Amazon pays to make deliveries.

Belmont Villas is a quiet, respectful community of homeowners in Long Beach. We all work hard, do our jobs well, and take good care of our community area. We will not tolerate Amazon dumping their bright yellow, unsightly plastic bags their delivery people leave strewn about in our front area. Some homeowners need to sell their units, and the front foyer area is the first thing perspective buyers see when the come to view the home.

Last Monday, May 30th, 2022, I dragged FIVE Amazon's delivery trash bags out to the street!

Please contact Amazon and assist in getting this issue resolved. Amazon deliveries need to deliver to the legal address, NOT THE BUILDING. They need to remove their plastic delivery bags. Belmont Villas is not a trash dump.

Well I don’t know what else to say but your making a big mistake I keep telling you that I am not linked to another accounts but its ok because I found a better company to buy from with better prices, I know being called a thief and a liar with being accused of something I never had done by someone that don't even know me but wants to make mistake and not living up to their mistake is nothing but a hypocrite, you my 34 years working within the government I never had to deal with a company like this in my life it's just not worth it anymore, I have send proof with my card info but when a company will not work with someone to clear up a mistake that was made by the company but blamed on the customer that only tells me that this company is ran [censored] backwards with leadership that has no idea how to run a company that stabs their customers in the back just for a buck. Unreal so please keep my account closed and think you for nothing but calling me a lair and a thief with accusing me of company violations/misuse that I never done, so please don't respond back just hand this email on your company website so all your employees can read this and see what kind of company they are working for and a owner that just don’t care, but just remember and keep this n mind word of mouth is more powerful then anything.

For approximately 2 months now i've been having an un-resolved issue with amazon. Apparently there was some activity on my account that was not mine, i've called the customer service number multiple times, to get told an account specialist will get in touch with me. Then send me an email asking for information I do not have, but I cannot respond to the email. They are asking me to prove a credit car is mine, I keep telling them (vis customer service call) it is not mine, and i've never seen that card before so I cannot send them the information, i've asked to reset my password. I've been locked out of my account for months, and I am getting the run around from customer service, it is obvious that someone has hacked or got access to my account, yet they wont let me in the account and wont allow me to change thee password. I've been using amazon a long time, I have subscriptions, and amazon items I bought and cannot use a kindle an alexa, audible, prime, amazon music. And they wont help me.

I have been having problems with the delivery of items lately. The last item I ordered and did not receive was on June 4th. I reported it to the seller and to amazon and was hoping to get a refund under the a to z warranty. However both amazon and the seller keeps telling me that the item was marked delivered. I tried to tell them that I never received the package to no avail. Amazon (not in direct terms) seems to be referring to me as being a thief i.e. receiving items and then requesting a refund.

I haven't a clue where the drivers deliver the items. I live in an apartment where there is a buzzer to inform me that a package has arrived but never got a call. When I checked the amazon site and it informed me that the package is delivered, I immediately went down and checked the lobby and outside of the building but did not find anything.. Informed both seller and amazon and their stance was that the package was delivered.

It hurts for a couple of days that I was accused of wrongdoing but I have agreed to take the loss even though I am on a fixed income and hope that

the problems with their delivery methods will be resolved and other customers do not have to go through the same thing as I did and not being refunded for items they did not receive

I was charged on June 13 2022. I didn't order anything on the 13th..Total charge was 146.51 from my bank account.. CRD PUR MDJ5ZQD42 5107/Amazon.com/bill

WA POINT OF SALE DEBIT this is the code for the charges I didn't authorize.

Hello...I have been a "Prime" member off and on for years. I am also a mother on teens. And like many parents, we see our young people lead into sexual behaviors that many of us "don't approve or agree" which is homosexuality. Allot of parents like myself, years ago (I also have an older 30 year old) only had to worry about permiscuity with our teens. Now it's in every department where young kids shop or visit, at their school campus,, every store (and t.v.) young people (and adults) engaging in perversion like never before! Why? Because of big businesses who continue push this propaganda onto our young! Please stop if you care about our kids!

6/9/22

On 6/8/22 I attempted to purchase 3 gift cards @$25 each. I account was flagged. I called customer service they said my account was suspended. I had to have these e-cards that day so I was told to purchase them from another provider and I did. No amazon still has not refunded me for the gift cards that I never received. Also my order from 6/7/22 was suspended. I was still charged and no one can give me an answer as to what is happening with this order, will I be refunded? Is it cancelled? lastly I used 2 $10 gift cards on 6/7/22 which I put towards my order. No one can tell me if I will get my gift cards back if my order is cancelled by amazon. I have spoken to 7 different people and no one can tell me what is happening but that I need to wait for an email. I finally get an email and it tells me no information what so ever just to click on a link that take me to yet another customer service agent that still has no answers for me.

I was to be refunded for my 3 $25 gift cards

I f amazon went ahead and cancelled my order from 6/7/22 than I want to be refunded if the order is still able to be processed then leave it.

I my order from 6/7/22 is cancelled by amazon than I want my 2 $10 gift cards replaced.