Amazon
Reviews and Complaints

I placed an order and picked a free shipping. I must say that the warehouse is kind of only 50 miles away from me and I was sure I'd get my order pretty soon. But no. It took 2 weeks. This is very very slow. You used a horse to get my order delivered? Though I think a horse will come much faster. Ok, that was a turtle probably.
I will never order from them. It's not worth it.

On 8/9/17 I tried to cash a check at kmart for $67.05 that was denied because I allegedly owed Amazon money from 2 transactions on November 12, 2015. I reviewed my transactions on line and the questionable date and both my transactions were approved. I received no email from the seller or from Amazon stating any different. I called Amazon on 8/9/17 and was ensured that my account was not delinquent and both those transactions went thru. They also confirmed that Amazon did not send me any email or other mail regarding nonpayment for these items. When asked why I was notified of these transactions not being approved I was told they were. Then why was my information sent to telecheck? No answers there. Did I mention it is 2017 and this is the first I am hearing of this? I don't have a problem paying for something if the payment didn't go through but I am also not going to be scammed out of my money because of an error made 2 years ago! Despite Amazon's assurance and my receipt confirmation that this was paid telecheck will still not resolve this account. I have filed a grievance with the BBB against them and you will be next. Since the problem started with Amazon then you need to fix it.

Completely disgusted with Amazon. Honestly, could have never expected this from Amazon. Without prior notice they deducted INR 6612 from my account which is no less than a cyber crime. Feeling robbed. Simply disgusted. I would say that a beggar earns in a much better way. Worse than thieves. They have found an easiest way to fool you. No value for customers.

I didn't expect I would ever have problems with Amazon customer service. I called them hoping they would solve my problem with a purchase. It took me a week to resolve it and during this time they called me with a lot of questions I had to constantly answer. The result of this mess was that I just simply canceled my order.
All I can say is that if it comes to customer service then just run away, I mean just order something different preferably from another place.

I bought a PS4 game and didn't receive it. I sent a couple of emails and get replies with promises to help me. After 3 weeks of waiting they wrote to me saying that I had to choose a different game or if I wanted to refund, I would have to wait upto 3 to 5 weeks. Can you imagine how upset I was? Plus they could not resolve several small issues I had with delivery, so I feel like I was robbed by them. Next time I will order through a different website with a great reputation. All I get from Amazon looks like a huge lie...

Wish I could give them the most negative rating for all the mental harassment they caused.

I bought a Samsung Galaxy Xcover 4 from Amazon and received it on the 3rd of June. After exploring the phone I found technical problems with the camera. I couldn’t take photos. I called to service to notify them about a broken item. They said that all I can do is to return my money instead of replacement.
After 8 days of an instant calling to service they eventually took the phone on 12th of June, and they got it on 14th on June. I called them again to make sure that everything is ok and when I can get the refund, but I got a negative response instead.
So it’s been almost 2 months and I still can’t get the refund. I place a lot of calls to customer care and each time they give me wrong information about crediting the amount into my account. I’m so tired of this…

I won a prize, facial cream, and agreed to pay the shipping cost for that ONLY. I was double charged for shipping plus charged $1.99 three times for products I didn't order! I realize these items have already been sent. I do NOTwant any more sent to me! My total shipping cost was $15.87. I only agreed for the shipping of 1 item for $4.95. Not sure I will order from here anymore.

I've had sporadic problems with Amazon in the past. I have ordered from/through them on a weekly basis so I expect that. As I write this I have 6 orders days overdue and they reject my honest reviews on the matter, as part of their ever-increasing practices of review inflation. Do you ever wonder why the reviews at Amazon have become less and less trustworthy.
Most recently it was Tailwind, who has all 5 start reviews. I have not received the product I ordered from them but Amazon rejects my lower rated review. I know of another product, Curt roof mounted cargo baskets that have mostly great reviews, for good reason, they pay for them. They offer a 10% rebate for a 5 star review. This has been reported to Amazon and they do nothing. Just two examples.
These practices have become more and more commonplace on Amazon. Go take a look, if you have not, and you'll soon see it's obvious. I did business with them for so long because I trusted them. It is explicit now that they are no longer to be trusted.

Duracell MN1500 Duralock Copper Top Alkaline AA Batteries - 40 Pack purchased in Amazon.
Customer Review

1.0 out of 5 stars Duracell Authenticity Suspect..., July 18, 2017
By Rob
Verified Purchase(What's this?)
This review is from: Duracell MN1500 Duralock Copper Top Alkaline AA Batteries - 40 Pack (Health and Beauty)
So like many reviews (I see now...) on this particular item I received 40 loose batteries in a plain white box, as opposed to typical Duracell packaging. That's not too bad. More of an issue is the lack of the usual Duracell markings and expiration dates on the actual batteries. They are branded Duracell Duralock and have a corresponding mfr code (MN1500) but that's about it (other than indicating that they are made in China). Also, as another reviewer notes, these batteries have icons for both positive and negative poles, which are not usually seen on authentic Duracell batteries. I haven't checked the charge yet, but I am almost certain that these are knockoffs. Buyer beware.
I purchased these for my remote tv changers, work for one week then shuts down from low charge after one week time.
Numerous on purchases complaints to Amazon and they do nothing about fraudulent complaints if their purchases Please stop these thieves in China. I have lost $40.00 s on two purchases from Amazon. Tom Roberts. [protected].

Amazon India refuses to honour their AtoZ warranty on clearly damaged products despite much communication. Amazon.in Order #[protected]

Timeline and photos as below

The all communication details with Amazon are attached and summary are below:

11th May 2017 - We have received the damaged PC.

12th May 2017 - The complaint and images are shared with [protected]@amazon.in

17 May 2017 - The complaint and images are shared with [protected]@amazon.in and VENDOR email [protected]@gmail.com.

18th May 2017 - The all images are also shared with buyer.[protected]@amazon.in, who are from A to Z Guarantee claim.

Hello!

On March 27th I bought two Bodum 1543-01US Brazil French Press Coffee Maker, 3 Cup, 12 Oz, Black.

Why I bought two? Because they tend to be fragile. So the first one (glass) got broken by the cleaning lady so then i opened carefully the second one and to my surprise it began dripping, so i detached the glass from the plastic handle and base and there was a hole in the glass.

No one touched it before it came out of the box so please Amazon is not answering my complaints and I was hoping you would help me.

I was scammed out of $2000.00 on a
site on letgo. It was an add for an R V. I emailed them several times during the transaction. We agreed on the price ($2000.00). She said she was using Amazon to transport it and would pay for shipment. We agreed again. The invoice was sent from Amazon. The most authentic, with logo and all the important stuff. It even had at the bottom a statement about how trust worthy they were. Again as with letgo, it was a company I knew and thought I could trust. Well I fell hook line and sinker, they got my money and I got nothing. NO MINNIE WINNIE! I have a picture of the invoice and most all the emails. I hope this stops this person from scamming another old person, I am 69 and my husband is 73.

I have purchased a mobile from Amazon on 2nd Oct 2016 wherein there was offer going on of 15% cash back which was suppose to be credited in my account on 2nd Jan 2017. However till date I did not receive the cashback instead I have called up on their customer service thrice but no concrete revert received. All executive have only 1 thing to say that they will arrange a call back from concerned dept & they have escalated the matter still no revert. Feel like these offer are trap. Worst service. I will never recommend Amazon. I would like to rate amazon 0.

Shivangi Agarwal
[protected]@gmail.com

June 25th we ordered two " Sena long range Bluetooth intercom head phones", the in stock # was 7. We wanted these for 4th of July motorcycle ride.
We received one head set on June 29th and have not received the other as of July 8th. The quantity in stock is even more now than it was when we ordered. This is bull);/-$?, I guess the more money Mr. Jeff Bezos has the fuc((: less he gives a crap. I wish I had an address the shove these headphones up his rear.
I have to work for every thing I get and this is crap.

Kevin Wood
Reidsville NC
[protected]

I have filed a complaint regarding refunf of amount from amazon for Rs. 820/- and MYNTRA rs. 663 and 683/- against ref. no. already sent to you. But it is very sorry that amount is not transffered in my account yet. As the payment has already rcvd by your bank on 15-06-2017.

"VERY SERIOUS ON PART OF YOU AS "SBI" IS ONE OF THE MAJOR INSTITUTION IN INDIA FOR TRANSFORMING OF AMOUNTS".

I was charged 99.00 on my account for Amazon prime. Did not authorize the charge. My card was closed and the last 4 digits are 1248. I was checking my balance and it showed that I had a payment of the $99.00 charge, I feel like that they had no authorization from me to drawn this off of my card. They still owe me a correct product and refund my money. Thank you handling this dispute claim for me. Karen Horne

I recently made a purchase on Amazon and used their free 30 day trial of Amazon Prime to save on shipping.
I had assumed that the service would extend a notice prior to the end of my thirty days to let me know that my card would be charged.
I assumed wrong!
The charge was made against my checking account one day before my social security check arrived and the bank charged me a $35 overdraft fee.
I called Amazon and cancelled my Prime membership, but was informed that it could take up to ten days before the money was restored to my account!
My complaint is this; how many people join Prime per day? How many people cancel each day? Whatever the number, multiply by $99 and that is the amount of interest free funds they have to "play" with every day.
I am going to check into a class action lawsuit to collect some funds for the money they are withholding.
I will confess to making a bad decision to save a few dollars, and not tracking my commitment closely enough to cancel in time.
This doesn't change the fact that on thousands of transactions per day Amazon has millions available for which it pays nothing.
I wish I could run a business like this. I would not have to make a profit on the products!

I bought these shoes for my 4 year old 2 weeks ago from Amazon. He had been wanting them for some time. We received them and they were an instant hit. I must say I am disappointed because it has barely been 2 weeks and they already have a seem busted. This is not from dragging as the rest of the shoe is in tact. I just wanted the shoes to last because he loves them. Anyway, I suppose if I purchase again, unsure due to them falling apart, I may try the black game shoes...heikes these though. Thanks.

Order #: [protected]
Order Date: 30 April 2017
Estimated delivery date: 16 May 2017
Order status: Dispatched on 30 April 2017
Expected dispatch date: 30 April 2017
Estimated delivery date: 16 May 2017

June 7 the Item did not arrive. There is No tracking data. No way to email complaint. I do not want to spend money and time on international phone calls
Help

I've had the horrible experience that Amazon.in has done to me. As a loyal Amazon.in user for the past several years, this is the single most WORST experience that I've EVER experienced with Amazon.in. I ordered a Few products from Amazon.after few days which got canceled due to price increased,
then i had a conversation with Amazon's Executive they said sir we will provide you a replacement of the same product. and then they did promised me to and assured me that i will get that product as soon as possible.
and they said I have to wait for 24 to 48 hours for the product replacement.
after 48 hours i again had a chat with them where they said sir we assure you. you will get the replacement asap. please wait for 24hours more.
i said ok.
then after few hours I have received an msg from Amazon for a refund
and then they said you sorry for the inconvenience we are not able to fulfill our promise.
I believe that a lawsuit against this company is warranted, i need that product only either provide me the increased price of that product., , and the way that it treats its loyal customers
this shows how they treat with their customer and give them a fake promises when they can't stick to their words
there is no value of their words.
now i need to file a case against that activity of amazon.
and for their fake promises.

please do justice with me.

i am having the all conversation transcript.
where they did fake promises and assurance..