Canadian Tire’s earns a 1.3-star rating from 1137 reviews, showing that the majority of customers are dissatisfied with purchases.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
unbalanced car
Previous week i went to install new tires, once i left the car was shaking, i returned back on Tuesday and the mentioned that i need to make a car alignment even the car is 2019 . I left and the car was still in a very bad status so i went to a private garage and none of the tires were balanced . I called the garage manger, he talked to me in a very bad...
Read full review of Canadian Tireautomotive
I took the time to make an appointment to have my tires changed summer to winter 3 weeks ago as I KNOW this is a busy time of the year for this service. I arrived at 8 am as scheduled and was ready to wait the 2 hours I was told over the phone it would take. I changed my work schedule and was looking forward to it being done. When I got there the person...
Read full review of Canadian TireCustomer service
On sunday november 3rd my boyfriend went to your smythe street location for me to purchase a christmas tree that was advertised on your website for half price, it said there was 14 available in store for pick up. When he arrived at the store the assistant manager working refused to get the christmas tree out because there were out back and either put the n...
Read full review of Canadian Tirevery rude store manager
I sprayed some paint in the aisle. I was asked to pay for it. I explained that it was a genuine mistake and i didn't see the sign. I expalined to mike the manager that there is paint all over the place and that tricked me into thinking that i could test it. Mike was really rude. He said that his 2 years old had more common sense than me. I don't think that...
Read full review of Canadian Tireautomotive service department
Very disappointed in the service recieved this weekend. I paid for two cars to store tires at this store last season. From this service the store gave me the wrong wheel lock. And gave no help in locating my correct wheel lock. This season, second chance, In order to change our tires for two cars, we booked two appointments with the department manager, no...
Read full review of Canadian Tire4 year old tires,
Similar experience as a post few days back. Bought 4 Winter tires from the Kanata, ON location. When I dropped off my car asked them what DOT are the tires going to be, don't want anything older than 2 years. Person at the counter said the Kanata location is one of the busiest location and tires have high turnover, so it would not be too old. Low and...
Read full review of Canadian Tirepneus achat et installation
Bonjour,
Au départ, Canadian Tire ont perdu les pneus que j'avais acheté la veille. J'ai dû y retourner le lendemain selon la recommandation d'un employé. Le lendemain, malgré l'entente verbale avec cet employé pour la pose de mes pneus d'hiver, les personnes sur place m'ont dit qu'ils ne pouvaient faire le travail et de revenir le lendemain. Le lendemain, j'ai constaté l'ajout d'une garantie prolongée sur ma facture sans mon autorisation.
En résumé, J'ai perdu plusieurs heures et j'ai dû me rendre sur place trois jour d'affilée. La facture en finale incluait des frais non consentis.
Je donne 1sur 5.
Mario
credit card policy
Recently I attempted to make a major purchase at Canadian Tire with my CT Credit Card (expiry was July, 2020) and was surprised that my card was declined at the cash register. I use the card for major purchases only as I favour the 12 month equal payment plan that is offered, making large purchases more affordable. When I called your finance department, I...
Read full review of Canadian Tiregeneral manager/ tfal actifry
I purchased a tfal actifry in black from Canadian tire which was on sale for $119. When I took the item to the cashier it scanned for $269, not realizing I paid for my purchase and went back to my car. Once I did realize I took the item back to customer service and was told the the white airfryer is on sale and not the black one even though the price on the...
Read full review of Canadian Tirebike repair - not repair - after 4 weeks
Date of the Incident - 2nd Oct 2019 given for Repair Annex Everyday Bike - Canadian Tire I have given bike for repair on 2nd Oct 2019 and its been 4 weeks still its not fixed. I have been calling to check the status after 4 weeks also they are not sure about still how many days it will take to fix my bike the only thing I am getting every time parts are...
certified adjustable 4-shelf resin rack 36*14*54.5-inch
I went to Canadian tire today (27 October 2019). the product name is certified adjustable 4-shelf resin rack 36*14*54.5-inch. its cost was 29.99$ but they charged 34.99$. this happened because at the same time I also bought certified adjustable 5-shelf resin rack 36*14*72-inch and its cost was 34.99$. when I was on check out counter a lady scanned the...
Read full review of Canadian Tireautomotive service
Was just in the Brandon MB store on Sunday Oct 27. Wanted to book my winter tire change, ask the guy working the desk. He quickly says "we can only book up to Oct 31". Well that's pretty garbage, I dont have the time to get my car in on that short of notice. I ask him why I cant book further ahead, he turns his head and blatantly ignores me. I try asking...
Read full review of Canadian Tirestore manager
I am giving them zero star because the behaviour of the store manager was very rude. Today I went to Canadian Tire at Southdale. I picked Up one ice rink snow shovel.The price displayed on the item was $17.99. So I decided to buy that. I went to the cashier to buy that shovel.But when Cashier scanned the item it was $44.99. I told her that there was a sign of$17.99 on this item.Cashier called the manager, his name was Jason. He came and the first word he yelled, "l am not giving you this item for this price." Then he said, I put the item and there was 6inch gap between the item. But I know there was not. I understand he didn't want to give me the item. But the way how he was talking to me was rude. I feel, I am immigrant that's why he is talking to me like that. I don't care about the shovel.but the way how he talks, I feel embarrassed.
I am also sharing a story of an encounter with Jason, the manager of Canadian Tire.
I purchased a Christmas tree skirt from the 157 Vermillion Canadian Tire location on December 5th, 2019. Before purchasing the item, I asked the checker what the return policy was on the Christmas skirt. She responded that I had 90 days to return.
On February 1st, I attempted to return the Christmas tree skirt. I was told that as it was a Christmas item that the item needed to be returned by December 24th, 2019. I provided my account of the checker very clearly stating I had 90 days and that the receipt itself had no mention of exceptions for Christmas items.
At this point, the manager was brought in to discuss. After explaining again, the situation, the manager reiterated the same message. I repeated that it was in fact his employee and his business which had misinformed me about the return policy. The manager was unapologetic, unkind, and arrogant. I asked for his name as I would be contacting his superiors and he told me it was Jason. When I asked for a last name, he would not provide one.
I have never in my experience as a consumer felt as undervalued and bullied as during this encounter.
auto service center / rustproofing
ATTENTION! DON'T SERVICE YOUR CAR AT CANADIAN TIRE! Shockingly rude and unprofessional service experience at Canadian Tire, Auto Service Centre on Hebron Way, St. John's, NL. Getting the car ready for the winter season, I went to Canadian Tire on Hebron Way in St. John's, NL on Oct 4th, 2019 for rustproofing with Formula 3000 at the Auto Service Centre. I...
Read full review of Canadian Tirestore manager. matt drouin
Matt does not like the female workers, treats his employees like crap (me, for one. I have been there for almost five years, previous 11 years. He is sexist and racist. He swears too much. Seniority is of the lowest importance for him. Please FIRE him, he does not belong there. He shouldn't be a store manager if he treats his employees like crap. Good employees are quitting because of him.
Read full review of Canadian Tiretires
Hi
I purchased following 4 tires for my truck from Canadian Tire Store in Grande Prairie, Alberta Canada. It was on Sunday 20th October 2019.
https://www.canadiantire.ca/en/tires/pdp/cooper-discoverer-a-tw-tire-0062118p.html
Before buying, I clearly asked the guy that tires must not be more than 2 year old. After installation when I checked my tire yesterday I was surprised that manufacturing date of 2 tire is 2017, and 2 is 2015.
I talk to multiple people in the store and they are saying that we will not take back the used tire.
I was simply cheated. Please tell me what to do with these old tires? I clearly asked for tires not more than 2 year old and you are selling me tire manufactured in 2015. If you don't have tires then you should clearly told me.
Now Canadian tire is neither returning the tire nor exchanging it.
Moreover, the behavior over the phone was very rude. The guy over the phone said to me " You are up to something". What does this mean? You guys cheated me and now instead of apologizing, you are putting blame on me.
I am really disappointed by this service and I need a solution for that.
Ubaid Abbasi
the whole store
Hi, I went in this morning at the store in shawville, qc (canadian tire). The service was terrible, one cashier, long line up, store in never clean or placed. To the point after waiting 20 minutes in line, I left my stuff there and left. I really don't know how that specific store can stay open. I always say that I will never go back but it is so close to...
Read full review of Canadian Tirecar battery
I would like to make a complaint about the store selling me the wrong car battery and which costed me 236 dollars and the store will not refund or even issue a credit note to me. I have taken pics of the battery compared to the one which was in my car. Canadian tire Battery didn't fit my car. I would like a refund or credit note please. At the point of...
unacceptable treatment of customers
I purchased a small handheld appliance and shortly after I brought it home, I had some issues with it. I didn't know if there was something wrong with it or if I just didn't know how to use it, so I packed it up and brought it back to the store 2 hours later. The issue got resolved at customer service, so I was happy to keep it. On my way out, the person...
Read full review of Canadian Tireauto service.
I brought my chrylser minivan in to get 2 front tires changed. The apprentice broke my tpms on one of the wheels and they tried to tell me that it wasn't his fault and that it happens sometimes because the vehicle is older and parts are rusted. I asked them if they will fix it and they said it wasnt their fault. I argued with the store manager and had the...
Read full review of Canadian TireCanadian Tire Reviews 0
If you represent Canadian Tire, take charge of your business profile by claiming it and stay informed about any new reviews or complaints submitted.
About Canadian Tire
### How to File a Complaint with Canadian Tire on ComplaintsBoard.com
1. Log in or Create an Account:
- If you have an account, log in to your ComplaintsBoard.com account. If not, create a new account to proceed.
2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Canadian Tire in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Canadian Tire. Include key areas such as transactions, nature of the issue, steps taken to resolve, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint about Canadian Tire on ComplaintsBoard.com.
Overview of Canadian Tire complaint handling
-
Canadian Tire Contacts
-
Canadian Tire phone numbers+1 (866) 746-7287+1 (866) 746-7287Click up if you have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (866) 746-7287 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (866) 746-7287 phone numberOnline Customer Support+1 (800) 387-8803+1 (800) 387-8803Click up if you have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 387-8803 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 387-8803 phone numberCorporate Customer Relations+1 (800) 565-3356+1 (800) 565-3356Click up if you have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 565-3356 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 565-3356 phone numberFrench+1 (888) 727-7478+1 (888) 727-7478Click up if you have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (888) 727-7478 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (888) 727-7478 phone numberCanadian Tire Roadside Assistance+1 (800) 459-6415+1 (800) 459-6415Click up if you have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 459-6415 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 459-6415 phone numberCanadian Tire Bank+1 (800) 226-8473+1 (800) 226-8473Click up if you have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have successfully reached Canadian Tire by calling +1 (800) 226-8473 phone number Click down if you have unsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone number 0 0 users reported that they have UNsuccessfully reached Canadian Tire by calling +1 (800) 226-8473 phone numberTriangle Rewards
-
Canadian Tire emailscustomerservice@canadiantire.ca100%Confidence score: 100%Supportmastercardcustomerservice@canadiantire.ca77%Confidence score: 77%support
-
Canadian Tire addressPO Box 2000, Station Main, Welland, Newfoundland and Labrador, L3B5S3, Canada
-
Canadian Tire social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 26, 2024
Most discussed Canadian Tire complaints
bad customer serviceRecent comments about Canadian Tire company
The location I work at
Discount Auto Parts
1 review
Nu-Way Auto
12 reviews
Woodie's Auto Service
6 reviews
Edelbrock
1 review
Firestone Complete Auto Care
600 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.