Les Schwab Tire Center’s earns a 1.6-star rating from 226 reviews, showing that the majority of customers are dissatisfied with tire services and products.
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ES79 quality easy sock
I originally bought this product on 01-26-2021. I used this product on my tires for 3 separate days, including early this morning when the roads were icy. I kept my speed to 25 mph. I discovered holes in the product when I returned to work. It was my understanding that the snow socks were used for snow and ice. When I went to the keizer store I was told that I only could exchange the product for new socks, but would have to go to the store I bought it to recieve a refund. I went to the mission store where I bought it and they wanted to give me a hard time. They told me that the other store manager could have taken care of me. At the same time, they refused to give me a refund. They would only exchange the product. I explained to them that I was very unhappy and did not want another one of the same product. They told me that this was my only option. They were unfriendly and accusatory. This was not the service I had always gotten and expected of les swab. I'm very disappointed. I always thought that you guys went out of your way with customer service and to make the customer happy. I have been a longtime customer but do not see myself returning to les swab. I was treated badly. I wasted my time, energy and money. Very disappointing.
Inge Gill
[protected]
[protected]@hotmail.com
Desired outcome: I want my money back. You have lost a future customer.
Installing a new axle on our trailer.
Incident Date 1/16/21, left trailer at Les Schwab Tire Center, 420 E Heron St, Aberdeen, WA Name: Brian & Marilyn Roe Customer #A039319255 Work Order #[protected] Iron Eagle Utility Trailer We stopped at a store in Aberdeen, Washington when we noticed a bearings was bad on one wheel of our trailer. We were relieved to find a Les Schwab only a couple...
Read full review of Les Schwab Tire CenterNew tire
I purchase a brand new tire because I had a flat on my front left tire I was not told my tires aren't supposed to hold the weight of my vehicle instead I was charged 150$ for a tire without knowing that my tire went flat because they are to small for my car and so I drove and a day later my right tire was flat and I went to discount tire to see if they can repair it and they said no because those tires aren't safe for them to work on because mr tires aren't meant to hold my vehicle weight and they would only sell me a bigger tire and my car would be higher up on one side so it made no sense to buy that instead I'm left to buy 4 bigger used tires for the price I paid for one and the tire I bought from you guys is litterally a waist of money and you guys should have told me that my tires aren't safe for my vehicle
Desired outcome: Tire refund
Service
I called the swab around 5:00 in the evening and asked them if I can come pick up the battery they had charging for me and what time they closed I was told 7:00 I get here at 6:40 they're turning off the lights will not open the door will not give me a battery and ignore me tell me they're closing early Respectfully Robert White [protected]
Read full review of Les Schwab Tire CenterRecently put bigger tires on my 2004 gmc envoy, now my transmission is messed up! I no longer have 3rd or 4th gears!
I recently purchased 4 brand new tires at les schwab in spanaway, wa. Unannounced to me these are bigger tires, I noticed my vehicle wasn't shifting into 3rd or 4th gears, its a automatic. I took it back to les schwab and spoke with the manager sean, he acted like he had no idea what happened?? Then I took it to the dealership, $175 later, they gave me a...
Read full review of Les Schwab Tire CenterDamage to rims
Dropped of my truck to have winter tires put on. The front desk customer service was great. Unfortunately they did not set my pressure sensors up, did not put the correct amount of air and the best thing is they damaged all four of my rims. They immediately denied they had done this. Even though the scratches were shiny and threw existing brake dust. They...
Read full review of Les Schwab Tire CenterLost steering control
I'm not sure who I need to speak to, but hopefully this is the best direction. I lost steering control of my truck & spun 180 early yesterday morning because the steering arm let go because Les Schwab forgot to tighten down one side of it after centering my steering wheel from a 4-wheel alignment.
They've already taken responsibility for it and replaced most of the parts and labor and no cost to me. I have included photo I took of the truck right after it happened. This could have been catastrophic if it would have happened at highway speed, or traveling over the pass with my family. I lost a day my wife had to take time off work to come & get me. I ended up paying for a part.
I'm still really shaken from the experience and want to know how in the world can something so serious like this happen to put my life, families life's, public life's in jeopardy? It really didn't seem to be taken very seriously and like okay we'll take care of it. My life, families life's are very serious to me and the trust I've put into the company for 20 plus.. I've always been willing to pay a little more for piece of mind now that has been brought into question.
I'm wanting to know what liability Les Schwab feels they have to me, my family for putting our lives in danger and what steps are going to be put in place so this never happens again to anyone else.
Desired outcome: What's Les Schwab's liability in this?
New tire service
I purchased 4 new tires for my 2004 ford f250 super duty diesel with the mounting and balancing. Recently upon washing my truck I noticed no wheel weights on any of my 4 tires. I came in to store 585 in beaumont california and spoke with on duty manager ken about this. He told me I would have to wait 1 hour to 1 and a half hours to get to it. Being that I...
Read full review of Les Schwab Tire CenterCustomer service and not being able to pay
my daughter in law hit a pot hole right behind Les Schwab on Isaacs here in Walla Walla, Wa. When I got to Les Schwab we waited for a few moments and usually they come running out asking what can I help you with. As we walked up asking can someone help us please no one responded. I started walking up to one of the men asking them can you please help us. He...
Read full review of Les Schwab Tire Center and 1 commentTerrible customer service
On the morning of [protected] we had a flat tire while commuting to work, upon taking the tire into the store at 8:00 a.m we were told the tire was no good I asked them to replace it and reinstall the spare into the holder under the truck . It took the store an hour & a half to change one tire and then they threw the spare into the bed of the truck and told me I'd need to put it back and they also did not install the hub cab back onto the vehicle either, the young man also wanted to charge for the new tire saying it wasn't covered under warranty but after some discussion and me stating I'd drive it to central Oregon to the headquarters to get it covered he said he'd take care of it . After such a horrible experience I will be recommending we take all company vehicles to a different tire retailer so we can receive the service that we expect from now on !
brand new tires mounted destroyed in less than 40 miles of driving
We brought 4 brand new trailer tires to Enumclaw Les Schwab Tire for mounting. One of the original trailer tires on the right side had a slice in the side wall. Since Les Schwab was going to charge $35 per tire we opted to mount just 2 of the tires on the right side and change the other side when we go back home in Bellingham(133 mile trip). We made it 22...
Read full review of Les Schwab Tire Centerbattery warranty
I bought a truck and it had a new lesschwab battery in it that kept going dead . I took it to lesschwab they tested it it was bad they asked me myu name to look up the batterie i said i didnt buy it it was in the truck when i got it they then asked who i purchased it from i told them they looked up the sellers account found the batterie and said the past owners account was past due soo no warranty to me what kind of crap is that
Read full review of Les Schwab Tire Centerscrew in tire
Went in to have a screw pulled out of the side of my tire today. Honestly, I hate going in there, because every time I do it is the same story: "we can repair that, we will have to sell you a new tire." Why? You know I might believe it once, but this keeps happening over and over and over and the warranty on these tires is absolutely worthless. It ha...
Read full review of Les Schwab Tire Centerservice traction warning light
I go to your tire center on Monday the 7th, return the 8th was told that it was a transmission problem. So I went to the shop recommenced by Jessie was told at transmission shop it's coming up with antilock code that it's something your tire center should be able to fix. So today I'm back again all they keep telling me is the transmission. Because they get...
Read full review of Les Schwab Tire Centerfree tire balance and rotation.
I took my brand new tires and rims that I bought in June @ Les Schwab to have my first free rotation done. The wait time was not that long and the staff was busy but polite during the wait. When I got the truck home I noticed that the technician who serviced the vehical had scratched the center caps and the surface area where the lug nut meets the rim. I was totally shocked by this becuause when I bought the tires they were able to install them without any damages at all the rims looked perfect at time of install, but when I get them serviced the first time it's like they got lazy and didn't put the extra effor to make sure the wheels weren't damaged during the service. Really disappointed in this 1st service and want a follow up from corporate regarding this matter.
brake repair
I purchased tires from Les Schwab and had a brake problem. The first mechanic said I needed a master cylinder. So I changed the mater cylinder. Still did not fix the problem. So I made a appointment to have diagnostic on brake system. Again they told me I needed a master cylinder. After paying $119.00 diagnostic fee they told me I needed a master cylinder again. I went back to tell them it was not the master cylinder it was the abs system and wanted credit for this fee. And they tuned me down. I was not asking for the two times the master cylinders I bought but the fee. The manager was Mlke Mchaney in Marysville, Calif. He is the rudest person I have dealt with in years. On top of it he lied to me about well they worked on the truck for two hours. When they spent 40 minutes the last time. I said if it $123.00 an hours diagnostic and they work 2 hours why was I only charged the $119.00. After buying two or three sets of tires between here and grass Valley, Ca. this is the last businees they will get from me. Tom Evans, Plumas Lake, Calif.
wheel alignment
LES SCHWAB - 3301 Sonoma Blvd. Vallejo, CA 94590 Customer ID: AD674205 service date: August 8, 2019 Invoice # [protected] Work Order [protected] Vehicle: 2006 Lexus ES300 On August 7, 2019 I was told to make an appointment for a wheel alignment to secure timely service. In the past week I had a tire rotation with Les Schwab and was told that the car...
Read full review of Les Schwab Tire Centermount and balance
I recently had work done at the Ontario, OR Les Schwab Tire Center and my complaint is charging me $50.00 a wheel for mount and balance. This was a complete shock to me as this has not been the case in the past and I was told that the policy just changed on this due to internet sales. What is frustrating is that if I had bought the tires from Les Schwab...
Read full review of Les Schwab Tire Centerforest gh salesperson either forgotten or overlooked my rotors
1st of all I really want to say you know I paid $500 for 100% satisfaction and did not really receive it because he put brand new brake pads on roaders that should have been resurfaced both front ones and I find that very non professional because it wears out the brand new brake pads because there's grooves and the car mileage I just drove it from walnut...
Read full review of Les Schwab Tire Centerwas told I need rear brake shoes
After buying tires from Les Schwab located on Minnehaha in Hazel Dell, WA. I was told I needed rear brake shoes on my 1997 Chevrolet pickup I needed brake shoes and they would install them for $238.00 so I took the truck in to my mechanic and he found their is 50 percent brake shoe left. So as a senior citizen how many others has been scammed at this tire center ?
Any one know ?
Les Schwab Tire Center Reviews 0
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Les Schwab Tire Center Contacts
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Les Schwab Tire Center phone numbers+1 (541) 416-5140+1 (541) 416-5140Click up if you have successfully reached Les Schwab Tire Center by calling +1 (541) 416-5140 phone number 0 0 users reported that they have successfully reached Les Schwab Tire Center by calling +1 (541) 416-5140 phone number Click down if you have unsuccessfully reached Les Schwab Tire Center by calling +1 (541) 416-5140 phone number 0 0 users reported that they have UNsuccessfully reached Les Schwab Tire Center by calling +1 (541) 416-5140 phone number+1 (844) 486-5252+1 (844) 486-5252Click up if you have successfully reached Les Schwab Tire Center by calling +1 (844) 486-5252 phone number 0 0 users reported that they have successfully reached Les Schwab Tire Center by calling +1 (844) 486-5252 phone number Click down if you have unsuccessfully reached Les Schwab Tire Center by calling +1 (844) 486-5252 phone number 0 0 users reported that they have UNsuccessfully reached Les Schwab Tire Center by calling +1 (844) 486-5252 phone number+1 (510) 796-1985+1 (510) 796-1985Click up if you have successfully reached Les Schwab Tire Center by calling +1 (510) 796-1985 phone number 0 0 users reported that they have successfully reached Les Schwab Tire Center by calling +1 (510) 796-1985 phone number Click down if you have unsuccessfully reached Les Schwab Tire Center by calling +1 (510) 796-1985 phone number 0 0 users reported that they have UNsuccessfully reached Les Schwab Tire Center by calling +1 (510) 796-1985 phone number(970) 712-5112(970) 712-5112Click up if you have successfully reached Les Schwab Tire Center by calling (970) 712-5112 phone number 0 0 users reported that they have successfully reached Les Schwab Tire Center by calling (970) 712-5112 phone number Click down if you have unsuccessfully reached Les Schwab Tire Center by calling (970) 712-5112 phone number 0 0 users reported that they have UNsuccessfully reached Les Schwab Tire Center by calling (970) 712-5112 phone number
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Les Schwab Tire Center emailsaccountservices@lesschwab.com100%Confidence score: 100%Supportscott.m.robbins@lesschwab.com97%Confidence score: 97%
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Les Schwab Tire Center addressPO Box 5350, Bend, Oregon, 97708, United States
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Les Schwab Tire Center social media
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Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreSep 30, 2024
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