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We bought our DVD Player/Recorder RH387-M in October last year(2008). At first everything was working fine, but after 2 months we started to get some problems; the DVD player would not read anymore discs. We called the company about this, and they sent us an email about not being able to qualify for their services despite saying on the phone that this is a very common problem with this specific model.
So for two months we were able to record onto dvd's, but little did we know that these dvds would not be readable for any other type of dvd player, we tried at least 4 different brands.
Now, not even 1 year after buying the product, all the functions are off and the DVD, for almost $300, is garbage.
Never buy any products from LG - Life is Good only for LG and not for their customers.
The complaint has been investigated and resolved to the customer’s satisfaction.
OUR LG LCD WAS DAMAGED IN JET AIRWAYS. WHEN IT IS DAMAGED IN THIER FLIGHT THEY HAVE TO REIMBURSE IT, BUT RATHER THEY SAY THEY ARE NOT RESPONSIBLE, HOW STUPID. THESE PEOPLE ONLY KNOW HOW TO GRAB MONEY AND WITH THAT ITS FINISH...THEY SAY INSTEAD OF REIMBURSEMENT THEY WILL COMPENSATE IN AFFORDING A BUSINESS CLASS SEAT IN PURCHASE OF AN ECONOMY SEAT! SO...IDIOTIC, WHEN THEY HAD ALREADY DAMAGED OUR THINGS, HOW CAN THEY EXPECT US TO TRAVEL IN THIER FLIGHT AGAIN. FUNNY PEOPLE...HA HA HA .I DONT KNOW WHEATHER TO FEEL SAD FOR MY LCD OR LAUGH AT THESE CRAPS
I have booked a microwave at Kara Baazar, Motijheel, Kanpur from LG Electronics (Stall) on dt. 26/12/2010.After 3-4 days i received a phone call from Friends Radio, Birhana Road, Kanpur that the model no. 7649 lw which i booked was not available and they told us that we will receive the above product within 2-3 days.But till now i haven't receeived it.
So kindly please go through my complain and take a quick action.
Vivek Garg
43/162, Dhobi Mohal, Chowk,
Kanpur
Mob no.:[protected]
I was presented with a microwave oven. It looked nice but when I tried to make it work -after carefully reading the instructions- it did not worked. I assumed that it would be a minor problem and that the Customer support service will try to make it work. They did not. They did not even try, as soon as they asked the model they told me go to the service center -35 miles away- and leave it for a repair. Reposition is out of the question. When I asked why don't they pick it up, the response was both rude and clarifying: everybody takes it to the service center. Do you mean that this is normal, yes, it happens all the time. Then, why do you keep selling it? I am only the call center, call the design area.
Name : saurav kataria
Address: b-279/12 bhajanpura
delhi-53
India.
Phone Model : gs290 cookie fresh
Make : LG
Colour : blue silver
Last used No: [protected]
E-mail : sauravvicky93@gmail.com
Missed date : 30.01.2011
IEMI No : [protected]
Please help me sir
I never forget your help,
Thanks
saurav kataria
[protected]
My LG dishwesher is 8months old and rusting inside. I had it from 25.06.2010. I will never by another LG again. They have problems to replace or refund it.
Our LG fridge stopped working so we contacted a few local appliance repair places and decided due to the cost structure that LG offered for repairs and the fact that many of our local places would not fix LGs, we would use LG technicians to repair the fridge. Our original call went in Feb. 14th, the technician came Feb. 16th, and determined it was the compressor. He needed a second technician to assist with the repair so said he would get back to us. He called on the 15th to say they would come Monday Feb. 21 to fix the fridge. We are now 8 days without refridgeration. On the 21, he called to say there was no part so they had to reschedule for the next day. The next day...no call, no show...still no fridge. I called the customer service line, waited on hold for awhile, then was told we were scheduled in for Friday the 25th. I expressed my anger, requested to speak to the supervisor...who told me that nothing could be done. My 2 technicians that were required were busy on other jobs and we would have to wait. their slogan of we are constantly trying to make your life good (LG) is apparently only aimed at their employees...not their customers. NEVER BUY LG AGAIN.
I have yet again had to take my LG GT405 phone back to the shop because of a faulty screen. The display will not respond which causes problems switching it off. You have to take the battery out, which is not too much of a problem as the build qualiry is SO bad the battery cover can slide off with the lightest touch. The plastic casing is of such bad quality, I think you must have melted down the plastic from the trays that hold chocolates in a cheap box of chocolates. The case scratdhes very east and feels flimsy. With the battery cover that does not stay on properly and sub standard technology (screen not working, no high quality components) I am not surprised the product was doomed to fail. I have only had the phone a few months. Does LG stand for Low Grade? Because thats what I feel you are giving us. Oh and I would send a picture but the phone has been sent back for repairs, but no doubt you have probably seen it yourselves when it comes in for repair.
sir still no one attended for service for past 48 hrs is this lg product service
i had a phone bought for me for my birthday ive had to take it back to the shop twice now for the same thing
the battery is not charging properly i will put it on charge then a few hours later im having to charge it again i am very unhappy about this and would like something done about this i am having to borrow someone elses mobile phone to keep me going till mine is fixed again i am not happy at all please sort this out
thankyou
karen cousins
The Lg Refrigerator Model #Lfc23760SW One month after the warranty expired. The fridge has stopped working but the freezer is ok.
LG knows they have a poor product and that many people have had the same trouble. I will never buy an LG poroduct again. Life is not good with an LG refrigerator.
zebcom computers is the best place to buy the products bcoz only firm who proviedes replacememnt warranty, lg dvd r/w i bought but when i contacted service centre they ask me to wait for 1 week but zebcom computers people given me a new immediately
My name is Pramod Kumar Raikwar. I have lost my LG GS 190 mobile Phone . Date : 16/03/2011. IMEI No.[protected] S/N:910ACMR01063.
My contact No.[protected], [protected].
ADD:- RB II 255/8 Coach Factory Colony Bhopal.
sir i am use to have lg products from long time and i like it i came india and buyd a cell phone gx300 when i used it i was bit shoked because when i dowenloded some files from my cell i was't able to see thowse files my cell not suporting me to see files which i dowenloded .and same files which i dowenloded from my cell i am able to see in other cells.i went to dealer of lg cell phone in udaipur(paragon) 23 inside udiyapole udaipur rajsthan. he was nt able to answar my queistion s eeven he said why u buyd lg cell phone its sick company in india its on oxygen then i went to serv ice center they are also same like dealer they tryd to some but they was faild they dnt have answar too.now may i know wht i have to do?after buying lg cellphone in india i am faceing all this. i buyd cell jst bfor 20 days.
My LG KS 660 stopped working (unable to send messages ) a month back, got it fixed from authorized LG showroom. Again the same problem is happening. Please replace my handset ASAP.
I bought a LG air conditioner for my shop 3 years back. after my purchase, the service was prompt and satisfactory. I renewed the service contract after every year called ANC. My service centre is kannur, kerala. When I called the customer care, they says within 24 hours service man will come.The service from Kannur side is really very bad. Now, I fed up with the phone calls. Its now more than 1 month, my air conditioner is not cooling at all. LG company is LB Life is Bad) for me. I dont want to recomment LG product for my family and friends any more.
I have lost my mobile.
Pls help me trace through below details:
Name: Maunish
Address: B102 Vrundavan Appt; Bopal; Ahmedabad
Phone model :LG- GT540
contact no : +91 [protected]
email for communication : maun007@gmail.com
Missed date:22nd april 2011
IMEI NO :[protected]
We bought an LG french door refrigerator with bottem freezer the first year they came out, I believe 2006. Ever since we have owned it, it has been nothing but problems. The shelves have cracked and one of the drawer hinges broke to the point where we had to remove the drawer. The ice maker never works. It sometimes produces ice but then freezes together and never dispenses. The water dispenser leaks all down the front of the refrigerator. The light inside has been stuck in the on position with the doors closed and heated all the food on the top shelf. We had to take out the lightbulbs to keep this from happening, so now the fridge is dark when you open up. We have also received small checks in the mail from LG as this product isn't even energy efficient as it was advertised! If all this wasn't bad enough, now it is leaking water out of the bottem of the freezer all over the tile! From everything I have read, I am not even bothering with customer service as I am sure they are of no help. Lesson learned, Never buy an LG appliance. We are going to buy a new refrigerator today and realize we wasted over $2000 for 5 years use of a horrible product. On a side note, I have also owned two LG cell phones and they are also horrible products. I will never buy an LG product again.
same here for my laptop which was under international warranty.for 2 months i have given it for repair at Prosys Infosolution, Kolkata (authorised LG service center) but i have not received back my laptop yet.the technician says he doesn't have the parts.seriously, LG service in india is horrible.
my friend, you are in a leading media house, please try and do something.
securty code
name:vicky
Address:b-279, gali no. 12 bhajanpura, delhi-53
Phone model:gs290, lg cookie fresh
Make:lg
Last used No.:[protected]
Missed date:09-05-2011
IMEI No.:[protected]
My complaint number is RNA [protected]. I bought a window AC on April 21, 2010. In the first week of April I got the AC serviced under the warrantly period through LG. The serviced AC was taken on the pretext that there has been a gas leak after which the AC was serviced. The serviced AC was put in the room but was still throwing hot air. Since the AC was under the warranty period, another complaint was made by me, the person told me that there is some problem with the stabiliser. The AC after the second service and change of stabliser worked ok for 10 days. Then I am again facing the same problem and My AC is still having the same problem. This is my third complaint within one month and no one has even replied to my complaint for the last three days. LG is providing horrible services and I am very unhappy with the experience.
Anupam Pandey
91-[protected]
my mobile phone hase been snached Before14 months
Stupid stupid stupid.
DO NOT PURCHASE ANYTHING FROM LG. THEY SELL DEFECTIVE PRODUCTS AND THEY WILL NOT PROPERLY RESOLVE ISSUES WITH THEIR PRODUCTS. THEIR EXECUTIVE SALES TEAM IS THE WORST AND WILL NOT RESOLVE ANY OF THEIR ISSUES PROPERLY. TELL EVERYONE YOU KNOW NOT TO PURCHASE ANYTHING FROM LG!
My name is Anup Pillai. I had puchased a microwave oven on 3rd Nov 2010 from Pune. Its model No is 7880PSR. Presently i am posted in Army Air Defence College, Gopalpur, Orissa. The oven is presently not switching on and it is causing a lot of inconvenience. My contact no in Orissa is [protected]. My e-mail id is anppil79@rediffmail.com. I request you to do the needful on an urgent basis. Thank You.
My mobile is lost on 21/5/2011 on saturday near patancheru region
Model no:GS500v
IMEI No:[protected]
My Contact No:[protected]
Mail id: bantrotupavani@gmail.com
You need to ensure that the instalation was done in a correct way by qualified engineers.
What is your complain exactly? Kindly submit your complain and i will help you.Waiting for your complain
Yes you can get, visit any LG service centre around you and they can download for you.
sorry for that experience, you should always visit LG authorized service centre
Dear Concern
My Self Jatin D Nanavati & I am having LG Slept Air Conditioner.& its register with name of Dilip N Nanavati.
I have purchased LG Slept Air Conditioner approx. before 1 month. In this 1 month I need to complaint to you more than twice
I have complaint today at your customer care & they committed me that they’ll get back to me within 2hr but not body contact me & still lots of gas is been leakage from Air Conditioner.
It’s very dangerous fault if just because of this problem my AC blast than who’ll be the responsible person for that problem.
So kindly solve out the problem ASAP & kindly contact on my Cell phone for feedback.
I am awaiting for your prompt reply on my cell phone. +91 [protected]
Regards,
Jatin Nanavati
[protected]
my lg mashing machines dush bag is broken and water pipe is not working
i lost my mobile yesterday help
Hi,
i bought LG Split AC 1ton in chennai, next day installtion done. After that first day water is leaking from Ac. I called to customer care and gave the compliant. he said within 24 hrs problm will rectify but the person came after 48 hrs and said its not related to myjob. its installation prblm. Again i called to service manager regarding this issue. he said he will send person, but no response and again i called to LG showroom they also said same story. again and again i tried to call for continoulsy to service manager but he won't pick the call. still now my problme is not solved.
I bought my AC but upto know i didnt used. everyone escaping. i dnt expect this type of service from LG.
If you buy the LG ur life is not good.
i was traveling from newdelhi to amritsar by train. my lg handset has been thief in train between new delhi and ambala station when i reach amritsar and went grp amritsar to log FIR they said go to cyber crime office in amritsar . when i reach there they said you have lost the mobile in train so you have log FIR in grp amritsar and then again went there they say that you have to log FIR in ambala station. like this one month had past. as my phone have anti theif software i know the phone no of person who hold the phone and the address also. now pls tell what to do now. i have the bill of mobile with me
dear sir, i have lost my lg phone, , , the model is lg gs 190...it is lost on 16-06-2011
dear sir,
i have purchased a lg double door fridge . its not working properly, cooling is not efficient. i have called at the customer care center but my complaint has not been taken care of. so i here by request u that please look into the matter fast and send the technician .
I HAVE PURCHASED LG MICRO WAVE OVEN 4 YEARS BACK.
MODEL NO: MS-255R, AND NOW I HAVE A PROBLEM WITH THAT.
TIMER NOB IS NOT WORKING. I HAVE GIVEN COMPLAINTS TO CUSTOMER CARE NO: [protected]. AND MY COMPLAINT NO IS ON 24TH: [protected], AND 2ND COMPLAINT NO IS ON 27TH:
R N A [protected]. COMPANY EXECUTIVE HAS COME TO OUR HOUSE AND TOLD THAT AFTER TWO DAYS I WILL CONTACT REGARDING THAT, THEN HE CALLED UP AND SAID LG COMPANY HAS NOT SUPPLIED THIS PARTS, SO WE CANNOT GET IT REPAIRED FROM OUR END. AND I HAVE SPOKE WITH MR. VARA PRASAD (REG SERVICE HEAD) HE HAS TOLD TO CALL LOCAL LG SERVICE HEAD MR .SWAMY ( VISAKHAPATNAM). ALL OF THEM TOLD ME THAT WITHOUT COMPLAINTS YOU USE TILL IT WORKS AND AFTER THAT IF WE FACE PROBLEMS WE HAVE GIVE FOR SCRAP. IS IT THE CORRECT WAY TO GIVE ANSWERS TO THE CUSTOMERS, AND I AM NOT SATISFIED WITH THE PRODUCT AND THE ANSWERS YOU PEOPLE GAVE US. LET ME KNOW SHALL I THROUGH MY OVEN TO SCRAP, I YOU SAY I WILL DO IT AND FURTHER I WILL TAKE SEVERE ACTIONS, THAT YOU WILL SEE FROM MY END. PLEASE CONTACT IMMEDIAELY & RESPOND ME. I AM FACING THIS PROBLEM FORM 1 MONTH. girimudiraj67@gmail.com, [protected].
I have lost my mobile phone on 07th July 2011 at my residence. My cell number is [protected] and my land line number is [protected] and the city is 'Tiruppuvanam' Sivaganga District in Tamil Nadu. Now it is switched off. Somebody near by my residence might have picked the mobile. Please trace the same and intimate to me.
Please find out my cell phone at the earliest.