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Pizza Ranch Complaints 50

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K
11:26 am EST
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We ordered a box of chicken, beans and potatoes and a barbecue chicken pizza. The delivery guy had instructions for the doorbell and you have to hold it. Bell never rang, it was a long wait, so we went outside, there sat our door on a pile of snow. Not even sure how long it was there but it was it was cold. I don't want for, I want you to know, I snowbank? Really???

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A
8:26 pm EST
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At approximately 6:19PM on 12/31/2020 my daughter placed a pizza order online. 1 large beef, sausage, and extra cheese on a Skillet Crust. After placing the order, the time it would be done was 45 minutes. At 6:35PM my daughter received a phone call from a woman employee (unknown name), asking if Kayla could change the crust to Original Crust. And that it...

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7:47 pm EST
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I called to order food and I asked for the my 8 pc chicken to be 3 breast 3 wings and 2 legs which I order this that way each time I was told I can't get that and didn't get that when picked up my order. I am not sure why this time I can't do that? I don't understand as the customer I can't get what I want? When I called it in the girl seemed as she didn't...

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D
10:48 pm EST
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2 friends and I went to the eau claire wi pizza ranch Sunday 11/29/20 at 5:30 pm. Absolutely ridiculous buffet. In fact I took a picture of the selection. Chicken was good and plentiful and that was it. No mashed potatoes, no mac and cheese, dried up gravy. 2 pizza scraps left all dried up and looked like it had been there for days. I can send the picture...

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7:43 pm EST
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Went to Pizza ranch at 4:55pm on 11/10/19 with my family n grandkids. I order twice a meats lover add pineapple asked the girl at the register n twice the Mexican manger. They gave me number 18. Nothing was ever bought to us. Ticket number was 211. Know u guys are busy but if someone orders something it needs to get done. We are not happy about this.

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C
9:56 pm EDT
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Ordered a 20 piece chicken box online and picked up in the Atlantic, Iowa store this evening at 7:50pm. Got the chicken home and it was still red and not done! My father called the Atlantic location and the lady stated she would give a $15 credit on the account. The bill total was $33.55. When my father told the lady that the chicken was NOT done and how...

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10:39 pm EDT
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Brought my two grandkids to pizza Ranch. Got there in the only thing on the buffet was cheese sticks. Told my grandkids that was cheese pizza. When we left an hour later they just put two pizzas on there it's a good thing I ordered one when I came in that's the only pizza I got. For a pizza Ranch you would think you would have pizza out there for your...

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4:22 pm EDT
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Pizza Ranch disgraceful management

my name is dalton anderson and i was recently let go for reasons that shouldnt even be a problem. the female manager/ owner delphene was always nit picking at me on every little thing i do accuing me of things making snide remarks putting words into my mouth. i was only employed with them for a few weeks and ive worked kitches before and it seems that she dont know how to or seem like she knows what shes doing. they constantly leave on a daily basis leaving the other employees at the store on there own with out any other manager present. ever sence i started i havent been givin a day off and i asked if i could get some days off and she said that i could have all the days off in the world. being completely rude. i truely feel that this should be looked into so future employees dont have to suffer the same ordeal i have.

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1:23 pm EDT
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This Pizza Ranch location at Dubuque needs to be investigated ASAP. The owners Paul & Penny treat their employees so bad, it is a shame! They have gone through so many employees since they opened last year, mainly because they DO NOT care about firing people for NO given reason. It is suppose to be a "Christian based" business and the owner Penny ha...

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8:31 am EST
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Pizza Ranch unbelievable

This evening we decided to order pizza. We called Pizza Ranch and asked if they had any specials. We were told they had a large pizza for $9.99. Not a bad deal, we ordered a large pepperoni pizza. Upon arrival of the pizza delivery lady, we were told that we owed a whopping $25.00 due to a delivery charge. We live EXACTLY 5.66 miles from this Pizza Ranch location. It is absolutely absurd to pay a $15.00 delivery fee. This was explained that there is a minimum $25.00 charge to deliver to my town. Again, we are 5.66 miles from their restaurant location despite technically being in another town. Beware of this scam of a business, I know we will NEVER use their service again.

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Thomas Cecil
US
Feb 18, 2024 1:02 am EST
Verified customer This complaint was posted by a verified customer. Learn more

I work at the Maryville, MO 64468 location before it fell and I haven't gotten my W2

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Jer198
Tea, US
Jan 21, 2024 5:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Went to location in Brandon wanted try out for daughter 5th birthday. Went online said nothing about closing early for Xmas party. Payed $55 dollars for cold food not fresh and had rush cause closing early. Was advised only when walking in. Not happy about how it was handled.

Thanks

Jhintz19@gmail.com

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Peggy Hitt
US
Aug 22, 2023 8:02 am EDT

Usually I am happy with the food and service. Today was different. The chicken was undercooked. I was told they are aware of this and it was from marinating. I happen to know when it's undercooked. This is Pizza Ranch#1975 date 8/16/2023 1:28 pm order# 9867609

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Sharon J Petersen
Estherville Iowa, US
Jul 22, 2023 8:46 pm EDT

No one will honor my coupon I

I received from pizza ranch. Coupon for free Cactus bread I tried to use it when eating at pizza ranch in February 2023

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austin vanvoorst
US
Jan 13, 2020 4:17 pm EST

I ordered a medium buffalo stuffed crust and got original.

Austin Van Voorst
[protected]

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Keri Simon
US
Nov 17, 2019 12:44 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

I ordered the meal deal with 8 piece chicken, 6 biscuits and family size mashed potatoes. I have gotten this many times before and it was great. However this time the chicken was all full of bone and not meaty like it normally is and the biscuits were overcooked and very dry. The food did not seem very fresh at all.I am very dissatisfied.

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Adams
OC, US
Apr 14, 2009 2:16 pm EDT

*******IMPORTANT:
Your Pizza Ranch delivery cars in Orange City Iowa (location PH# [protected]) are advertising Political views with stickers on them. I do not find this appropriate at all, and will encourage a boycott of Pizza Ranch if your place of business continues to be used for political advertisement. I suggest an investigation and also an email to all management of all Pizza Ranches about how your place of business ought not to be used improperly for political purposes.
***********

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Overview of Pizza Ranch complaint handling

Pizza Ranch reviews first appeared on Complaints Board on Dec 4, 2008. The latest review Improving post pandemic was posted on Jul 25, 2024. The latest complaint disgraceful management was resolved on Aug 10, 2014. Pizza Ranch has an average consumer rating of 1 stars from 51 reviews. Pizza Ranch has resolved 3 complaints.
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  1. Pizza Ranch Contacts

  2. Pizza Ranch phone numbers
    +1 (866) 835-5871
    +1 (866) 835-5871
    Click up if you have successfully reached Pizza Ranch by calling +1 (866) 835-5871 phone number 0 0 users reported that they have successfully reached Pizza Ranch by calling +1 (866) 835-5871 phone number Click down if you have unsuccessfully reached Pizza Ranch by calling +1 (866) 835-5871 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Ranch by calling +1 (866) 835-5871 phone number
    General Information
    +1 (800) 321-3401
    +1 (800) 321-3401
    Click up if you have successfully reached Pizza Ranch by calling +1 (800) 321-3401 phone number 0 0 users reported that they have successfully reached Pizza Ranch by calling +1 (800) 321-3401 phone number Click down if you have unsuccessfully reached Pizza Ranch by calling +1 (800) 321-3401 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Ranch by calling +1 (800) 321-3401 phone number
    Customer Service
    +1 (712) 707-8800
    +1 (712) 707-8800
    Click up if you have successfully reached Pizza Ranch by calling +1 (712) 707-8800 phone number 0 0 users reported that they have successfully reached Pizza Ranch by calling +1 (712) 707-8800 phone number Click down if you have unsuccessfully reached Pizza Ranch by calling +1 (712) 707-8800 phone number 0 0 users reported that they have UNsuccessfully reached Pizza Ranch by calling +1 (712) 707-8800 phone number
    Head Office
    More phone numbers
  3. Pizza Ranch emails
  4. Pizza Ranch address
    204 19th Street SE, Orange City, Iowa, 51041, United States
  5. Pizza Ranch social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 26, 2024

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