Menu
Login
While playing Zynga poker the last week it starts off very fast and as the game progresses it gets slower you can't bet or fold and eventually it freezes up
and this happens every time we try to play
What is the problem?
it happens to our friends too
We all enjoy playing the game
Margaret
The complaint has been investigated and resolved to the customer’s satisfaction.
Stolen Poker Chips - by Zynga, NOT a Hacker!
I had all of my 2.4 billion chips stolen on 8/21 WHILE I WAS OFF-LINE, and my "hands played" and my "high hand" counts reduced to zero! A hacker can not affect the hands count, so it must be an action by Zynga. I have sent many emails to Customer Support, and yet Carlos L claims to have conducted a "careful check" and yet can not find any record of chips or counts being adjusted. Clearly my account was tampered with in an error or a deliberate action by Zynga.
I am retired and permanently disabled with severe heart problems. My only recreation is playing my Zynga Poker and I have taken many months to accumulate my 2.4 billion chips. Customer Support staff clearly lack a sense of fairness and moral responsibility. Are they punishing good players who don’t need to continuously re-buy chips? Or do they just want to drive away the better players so they can suck money out of novice and poorer players? This is really shameful behavior!
I try to play poker but keep losing connection and so many chips cause of this!
I agree and I'm also using MOL points for chips!WTH is wrong with your server.Im using MOL points for chips and keeps on loosing because of hanging in the game.I'm really mad.sometimes I have 2 aces.but before I can call it hangs and folds.I dont know if you are doing this on purpose so people with load up more.
If you are getting money from millions of peoplewho buys chips.Why cant your company alot a portion for maintenance and fixing your hanging issues.your company should be sued.You are cheating people.
i need my 200million chips back... i already play almost a few months everyday and so many hours...
please give my chips back
why you do like this to me?... i need my chips back...
thank you
im not a loser, im a winner... you can check my detail and chips
i already won more than 200 millions chips ok
whenever i win big amount on zynga poker, they will ban my account on an account of violation of terms of services. when it happened for the first time i thought it might be a mistake but didn't took it too seriously. that time i was ripped off for over 100 million chips. and then i was banned when i won around 54 millions. i asked for the reasons behind the ban. but i didn't got a email reply. and this time they have banned my account as soon as i won 350 millions in my account. when i won't have much chips my account has never violated any terms of services. but whenever i will make a big stack, everytime my account will be found violating terms of services. is it some kinda joke or is it their way to enhance their sales of chips. its clear cut cheating with the players while they do so. i want some action to be taken against this. and will appreciate if i will get my 350 million chips back in my account.
thank you.
yesterday night I've played Texas Holdem Poker on facebook.
At the end I got 37.500.000 chips.
Today I found that I havn't any chips = my chips are ZERO !
Can you please be so kind to recover it for me !
Please do it !
Thanks
Carlo Avegno
Today My Banned 503.000.000 plz help me
why can you my Chip bannad 503.000.000
The same thing happens to me and it happens on my lap top, my tablet and my desk top computer at my office.
Fuming! The Zynga poker seems to know I'm about to win a big hand and freezes. Same complaint as everyone else over the last 5 years and still not fixed.
I updated the game and then it wasn't on my phone so i had to reset my phone and I downloaded it and got on it and got hooked up to my facebook again and it reset my whole game and put me back to level one if u could plz fix that and put me back on the level I was originally at that would be nice 😊
This game ripped me off a few time I had 3.7 million and I buy in to 400k game I go in with 400k then my winning in the game goes to 2 .8 or whatever then if I go all in and lose when I go back to the home screen my chips are at 1 million it's ###in [censored] the just want you to buy more chips if it happens again I'm going to delete it ### this game
i have the same problem when I go on to poker I am getting so aggravated that I am thinking of getting rid of the game on my oc
About zynga poker help me understand for example if their are two aces on the table and u and someone else wins with a three of a kind u have a ace and a king and the other person has a ace and a 5 its a split pot at times and other times the higher card win dosent matter who put the most in the pot. Next problem someone wins with 2 pair and someone wins with a pair of 6s and u have a pair of kings and the person with 2 pair gets paid and the one with a pair of 6 and i get nothing again everyone put in the same amount whats the deal here with zynga please inform me adam_carroll3@yahoo.com
This game is the biggest rip off I have ever seen. They have players playing for them and they will receive hands that will beat you so you will come back and pay for more chips. There should be something done for the US citizens that are getting ripped of. The players are normally foreigners dark skin and they don't have very much of a budget. Please don't buy any chips from this company because you will have cheaters taking your chips.
The government should step in and do something about this.
Why do you care? Oh...wait...you're from KS! Go Mizzou!
i put in an order for chips in august waited and waited to collect but they were never online i contacted plimus for a refund but never got a reply from them either my order # is [protected] i would like my money refunded being that i cant collect the product ! i would appreciate a quick response to this matter thank you !my name is Dorothy Bryson
i dont think its right for zynga texas hold'em just to take my chips away i work hard earn every chips of it...is it right just for them to say i violated their rules and regulations without giving me the specific violations i did...as far as i know ...i didnt do any of the violations of their rules and regulations as i am aware and careful about doin such mistake ...for the years i've been playing...how can a computer generated machine can give u a proper reply for ur complain? if its only saying at the first step u file ur complain..
"You recently contacted Zynga Customer Support. Below is a summary of your support request and our response.
Below, we've provided a detailed answer that we think should resolve your issue. If after reviewing our response and following the instructions you are still experiencing the issue or have additional questions, please reply to this message and let us know.
Thank you for allowing us to be of service to you."
We recently suspended you for playing behavior that violates our Terms of Service.
You have chosen the option to unban and reinstate your account. This option allows you to have 10% of your chips back up to a maximum of 1, 000, 000 chips.
This restoration is an automatic process and we will not be restoring any additional chips.
We really appreciate you being a loyal Texas Hold’em player.
Kind regards,
Marvin P.
Zynga Customer Support" ...then if u try to contact them again...nothing follows after this ...its a clearly scamming of zynga their selling chips for dollars and yet they taking someone's hard earn chips for playing... facebook or other entities should look into this kind of matters coz this also involves them...using their sites by zynga...many account holders or users are disappointed with this kind of scamming of zynga texas hold'em...i hope this matters will bring justice not just for me ...but also to those zynga abused...
I can't do any work on my neighbor's farm's wont let me feed chickens or fertalise crops or do anything
i have just got a message that i won $[protected] USD 2013 pepsi int'l mobile draws .
my name is Amulya bikram nakarmi and i am 28 years old my mobile number is [protected] thank you
waiting for your call
This is to officially complain against Facebook concerning their tactic in handling the poker chips issue. I had twice reached the 100 million mark and both times was framed of selling chips. Everytime I played with my friends at the same table, they would assume and decide that I have been transferring chips.Is it not a social net where I am supposed to be playing with my friends? This chip selling market has become so hot and I would not be surprised if the third party sellers are not associated with Zynga itself, thus keeping their prices high and then selling as a third party and then banning your account and in the process taking the chips back.The true legal American way of stealing the public.There does not seem anyone to look into this matter so the rich get richer and common man gets duped once again.
I want to ask why are my chips 700 m more in ben, .. I though there was no illegal transfer, I play six people my computer suddenly cut off, after I go back there was exposure of the DOH, after I go back my chip was minus 9 M, help is on the follow up.
Simak
Baca secara fonetik
My Facebook has been hacked and I have lost all of my Money. Thats my 90, 0000 Coins and 300 YoCash...My world means playing Yoville and I would really like my Money back...Please can I have it please, if not then I can no longer play it ever again because I am not going through all of that work again! I saved up for a Year doing the Factory, Visiting People and then it all goes, Please help and give it back...I am Gallowunited@yahoo.co.uk...Please give it back to me, you would be the best!
Zynga purports to offer games to players via facebook. Their games often have glitches and do NOT work correctly. When this happens we are told as players its a known issue and developers are working on it, but we are not compensated for their errors. Yesterday they purportedly found abnormal game activity on everyone whom plays mafia wars accounts...The cheap jerks then went into our accounts, stole our war rewards and decreased our stats. Unjustifiable, and unethical...WOULD NOT RECOMMEND THEIR GAMES TO ANYONE!
It stops while I'm drawing ..it has been stopping quite a bit lately ..thank you for great app, (when it works!)...Zinga app ..DrawSomething .. it stopped about 6 times in only 75 minutes..! Ok
I keep loosing chips it freezes I play on iPhone it was ok till Zynga updated a week ago it's not worth playing now if you can't post a bet or it passes you by is any one else having this prob
bringing me to this page doesn't fix the problem, you are so incompetent, I asked you fix it. I already have WINDOWS 10 so stop playing with my intelligence, do your job.
Zynga poker still freezing more than ever, still not solution to this problem?
Wow. I JUST got done complaining and submitting screenshots, I went back to playing Blackjack and it ripped me off AGAIN. Who's more stupid? Me? Or the game? Lol.
zynga poker is really f****** frustrating. I lost 500m 9 players Sit N Go by freezing. So many times together 2 Billion chips lost, when my winning hand it freezes. and very weak cards on hand no freezing. this is the technique to induce the players to buy chips. I have never purchased till now. but constantly playing am at level 202 and made billions earlier. zynga only favours the heavy buyers or spenders on zynga.